Reporting to the Country Sales Director, the Senior Sales Manager Brazil will have full ownership and responsibility for managing sales activities and ensuring the achievement of significant new and existing customer revenue growth targets that support the company's objectives in a dynamic market.
Ideal candidates will possess strong sales management experience, as well as deep knowledge of sales cycles likely from his/her experience as an individual contributor. This person will play a key role in leading a highly visible and motivated sales team that focuses on Zendesk's core accounts. We seek an outstanding and experienced sales leader who will develop and execute a multi-faceted sales strategy to gain market share and build the highest levels of customer and team satisfaction.
Provide strong leadership, vision and direction
Build and lead a high performing sales team
Track and analyze sales activities to understand and capitalize on buying trends and patterns
Be accountable for the attainment of assigned new customer acquisition and financial performance targets
Support direct reports by participating and leading in prospect meetings and engaging other corporate resources as required
Ongoing mentoring and development of the sales team, includes recruiting, on-boarding and training new Account Executives
Conduct weekly forecast meetings. Coaching direct reports on strategies to drive closure
Report on all aspects of the business to senior sales management
Working closely with other teams; field marketing, outbound sales development to drive market awareness and build pipeline for sales team to achieve revenue targets
8 - 10 years of software sales experience in an individual contributor and management role
Minimum of 2-5 years sales management experience
Currently and successfully managing a team of Sales Account Executives in a B2B software environment
Must have a proven track record of success, driving revenue growth against quota and increased profitability in the software industry
Excellent presentation and listening skills
Ability to hire and train new Account Executives
Ability to provide accurate forecasting and pipeline development and management
Entrepreneurial, self-directed with a passion to succeed
A creative, out of the box thinker
Must be analytical and metrics driven through all stages of the sales cycle
BA/BS degree required
Fluent English skills is mandatory
The best customer experiences are built with Zendesk. Zendesk's powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.
Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion (https://www.zendesk.com/diversity-inclusion/) in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.