Senior Sales Engineer
Job Description Summary:
Sales Engineers are responsible for managing the preparation and delivery of superior demonstrations, proofs of concept and RF(x)'s while acting as the key technical advisor and product advocate of ELM Solutions' products. Successful Sales Engineers are able articulate both the industry and technology, to business and technical users using storytelling as the primary vehicle for differentiated sales. ELM Solutions' Global Sales Engineering Department delivers more than four hundred high-value demonstrations and more than one hundred RF(x) responses each year.
The Global Sales Engineer plays a critical role within the sales team. ELM Solutions' Sales Engineers are the most experienced technical resource of our sales force.
Job Qualifications (Minimum):
Preferred Experience Knowledge, Skills, Abilities or Certifications (minimum):
Experience: Certifications in DMS, ERP, IP, AP systems and their equivalents strongly desired.
Demonstrable experience with building Virtual Machines, Installing Operating Systems, Installing SQL Server, installing and configuring enterprise software.
Successful experience in developing and delivering persuasive presentations to audiences ranging from small groups to large trade show audiences.
Knowledge of Corporate Legal & Claims Industry desired but not required
Exemplary communication and presentation skills
Exemplary written communication skills.
Education: Bachelor's Degree or equivalent preferred, though will consider substantial demonstrated evidence in the role in lieu of relevant degree
Essential Duties and responsibilities:
As a key member of the decision team, analyze and determine our ability to credibly differentiate a solution for an opportunity. Offer mitigating strategies for weaknesses and or present arguments for non-pursuit of an opportunity.
Work with product and sales teams to interpret customer requirements and demonstrate solutions that win net new logos and increase the value of current clients.
Responsible for development and delivery of superior product demonstrations, both functional and technical across the entire ELM Solution Product line.
Responsible for demonstrating products to clients, and prospects, at field events such as trade shows, conferences and partner seminars, via web-casts and onsite presence.
Develop and deliver product demonstrations and sales presentations that explain key technical aspects of solutions that will benefit customers and prospects.
Management and response of the functional and technical elements of RFI, RFP and RFQs. RF(x)
Be able to think critically and suggest improvements that may lead to cost savings or other client benefits, such as better outcomes.
Specify the technical approach and solution design and be able to defend position with client.
Provide business consulting regarding the proposed solution
Manage and deliver customized technical proofs of concept to align product features with client requirements.
Contributes to Sales Engineering effectiveness by identifying short term and long-term issues that must be addressed, providing dialogue and recommending options for courses of action.
Creates and updates virtual machines with instances of the product(s).
Must exhibit exemplary time and task management skills with experience working with small and large multidisciplinary teams.
Contributes to company success by accomplishing related business goals and quotas.
While infrequent, the Sales Engineering role offers opportunities to contribute to Marketing, Product Management, and Professional Service departments in the capacity of a Subject Matter Expert (SME), or in such duties as a presenter on a panel. Duties include contributions to other departments as necessary to achieve the company goals.
Performs other duties as assigned by supervisor.
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.
Additional Job Titles: customer engineer, pre-sales consultant, technical account manager, applications engineer or field applications engineer. | request for bid (RFB) request for information (RFI) request for proposal (RFP) | Request for Quote (RFQ)