Senior Sales Business Process Analyst

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a Senior Sales Business Process Analyst (BPA) at Micron Semiconductor Products, we evaluate, improve, and streamline sales operational business processes to improve efficiency and effectiveness. We are a trusted advisor, who provides authority guidance, advice, direction, and support to our customers. We facilitate meaningful conversations, informatively questions, and find innovative solutions to sophisticated problems. We listen attentively, set clear objectives, and partner with various groups to ensure success!

You will use problem solving skills to identify and help implement processes and procedures while collaborating with process sponsors, owners, stewards, and partners to execute, lead, and improve sales processes and underlying systems to support our central initiatives.

Role and Responsibilities:

• Lead, facilitate, and ownership of process improvement projects from start to finish, by collaborating with sponsors, business, and IT collaborators to develop and implement new processes, procedures, and technologies
• Apply validated BPM methodologies to assess process disconnects and identify areas of improvement opportunities
• Organize and facilitate multi-functional forums, meetings, and activities that drive engagement and process alignment across the Information Technology and business partners
• Identify and assess process, organizational structure, and business strategies to improve efficiency.
• Plan, research, design, track, develop, and implement sophisticated business processes with sponsors and collaborators to optimize and improve efficiency and effectiveness metrics
• Apply tools and software to collaborate and create project plans, new process designs, business requirements, user stories, use cases, organizational change plans, training, procedures guides, and other related work to drive team alignment
• Communicate, report, and promote on process analysis and proposed solutions to drive positive change through process discipline, alignment, and governance
• Collaborate with IT and Business collaborators to set goals and objectives to deliver projects on time.
• Develop strategic process solutions through collaboration with partners
• Collaborate with peer groups across Micron and Sales, maintaining alignment on best known methods and coordination between initiatives
• Liaise with Salesforce, Rapid Response, ModelN, etc. user community to support effective usage, expansion and data integrity
• Propose and implement methods to supervise and measure the health and effectiveness of existing business processes and to measure the effectiveness of business process improvements
• Challenge assumptions to develop sustainable and scalable process solutions
• Maintain a customer-centered demeanor as we are on the frontline to answers questions regarding processes and projects

Qualifications and Education:

• 4-year bachelor's or higher in computer, business, mathematics, and information technology or related fields
• 5 years or more of relevant business analysis experience
• Good communication, collaboration, analysis, problem solving, decision-making, project management, and facilitation skills
• Superb communication skills with the ability to establish positive working relationships with individuals at varying levels within the organization
• Drives business process work by looking at ways to be innovative with what we do and how we work. Looks at processes from an end to end and multi-functional view
• Sophisticated research skills to analyze business processes, collect relevant data, organize it appropriately, and make informed suggestions
• Comfortable working with all levels in the organization
• Knowledge of Salesforce, Visio, Project Manager, PPT, Rapid Response, or other related certifications or tools a plus

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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To learn more about Micron, please visit micron.com/careers

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.