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Senior Sales and Marketing Program Manager
National Instruments is seeking a Senior Sales and Marketing Program Manager to manage the successful implementation of the configure, price, and quote program (CPQ) at National Instruments. The CPQ program is a multi-year investment in enterprise-wide Configure, Price, Quote business processes and technology that allow dynamic configuration, flexible pricing, customer-focused, sales-friendly proposals and operationally efficient quoting of NI systems and products to enable the NI core strategic vision.
The CPQ Program Manager will develop strong relationships with business functions and IT teams across the company to deliver project results that align with our strategic direction including focus on guided selling, rule-based product configurations, pricing, deal management, recurring revenue business, automation of workflows and much more. This role will succeed through engaging with stakeholders and execution teams across a wide variety of business and IT functions driving their success with world-class program management skills.
Successful candidates must possess a high degree of of initiative, be able to successfully command and facilitate groups, and must communicate in a clear and concise manner to drive alignment and decision making across business functions and execution teams.
Core Job Responsibilities:
Creating program / project charter, plan, schedule, and key milestones
Align with Product Ownership to execute on defined vision and deliver key business capabilities
Support strategic business planning including current/future state, priorities, action plans, and performance measures.
Interface with stakeholders directly to provide regular updates on the CPQ program, the pipeline, and priority of projects with a focus on building a program that compliments the business strategy
Provide strong analytical thinking for existing business problems while working with stakeholders to clearly identify business requirements to enable business capabilities
Achieve program results by leveraging project management, process design, and change management methodologies
Faciliate, manage, and document key business decions that affect scope, schedule, and resourcing
Align with other strategic programs to ensure dependencies are identified and properly coordinated
Identify, mitigate, and communicate risks
Develop policy and business rules that efficiently govern processes globally while accounting for regional differences
Measure individual adoption, usage, and project objectives to ensure change management effectiveness
Leverage continuous improvement and process analysis methodologies to analyze complex processes, identify gaps and design new effective business processes
Assist process owners in assessing stakeholder needs and drive execution of CPQ strategy and process
Establish and document processes and policies that support the continuous improvement of business practices and customer experiences for CPQ
Develop communication plans and effectively communicate to all levels from senior management to individual contributors
BA or BS degree from an accredited college/university
10 years of program management experience leading cross-functional programs
3-5 years of experience working in an Agile development environment
3-5 years of experience in CPQ and/or quote to cash business processes preferred
Strong executive presence and ability to build and maintain critical relationships
Deep understanding of what is required to execute transformational strategic change for the organization
Proven experience and track record of leading the delivery of highly complex programs
Bias for action and work comfortably with ambiguity
Strong understanding of how to design and deploy governance to improve project outcomes
Influence decisions and change management through collaboration, leadership, and a customer-focused approach
Ability to make and own key decisions as a leader, while balancing input from key stakeholders and leading through challenging situations and decisions
Strong capacity for leading change, dealing with ambiguity, and providing creative solutions
Superior interpersonal and communication skills; able to interact with all levels of the organization
Experience using Visio or similar process mapping/modeling tools
Experience with SaaS platforms strongly preferred
Experience working with System Integrators preferred
Experience managing Sales and Marketing projects
National Instruments Corporation