The Oshkosh Fire & Emergency segment is a single-source designer and manufacturer of fire apparatus, homeland security vehicles, mobile command, communications vehicles, and airport rescue firefighting vehicles. Our brands are known globally for quality, safety, and innovation.
Oshkosh Fire & Emergency is a segment of Oshkosh Corporation, which is a Fortune 500, multi-billion dollar company. At Oshkosh Corporation we are dedicated to designing and building the world's toughest specialty trucks, truck bodies, and access equipment by working shoulder-to-shoulder with the people who use them.
The Senior Sales Administrator will act as the first point of contact to manage the resolution of customer issues on all matters pertaining to major accounts and GSA (Government Sales Account) orders. They will be responsible for assisting the Sales staff with sales and customer orders while helping to oversee the Inside Sales team with customer-related issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the first point of contact to coordinate the resolution of customer issues on all subjects including availability, pricing, order status, freight damage, return goods authorization, operator training, service, invoice, credit, and outstanding payment issues.
Process GSA (Government Sales Account) orders, schedule GSA inspections, coordinate all follow-up on shipment of orders, and enter shipping information into WAF, the GSA system.
Create quotes for customers on pricing and delivery of new machines.
Assist customers with technical questions on products.
Partner with Credit and Account Managers to submit/process deal sheets.
Provide support on the commercial side of the business with quote and order entry availabilities.
Assist and help oversee the Inside Sales team with customer-related issues.
Heavy equipment industry experience
Prior experience with pricing and/or quoting customer orders
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.