Senior Risk Control Consultant

PMA Insurance Group Nashville , TN 37201

Posted 2 months ago

Reports directly to a Risk Control Manager or Regional Manager. The Sr. Risk Control Consultant (SRCC) will apply risk control and risk management techniques in the selection, management, and retention of accounts. The SRCC will focus on evaluating client exposures and controls and developing plans to improve client performance. The SRCC will participate in a team environment while carrying out individual service management responsibilities. The SRCC will handle more complex clients and be assigned regional and corporate projects at the direction of the Risk Control Manager.

Primary Responsibilities:

  • Evaluate existing and prospective clients through the risk management assessment for all business segments and lines of insurance coverage that may include workers compensation, commercial auto, general liability, and property

  • Plan, coordinate and deliver consultative services based on client's actual and potential loss exposures and meet the department service management guidelines

  • Work closely with Underwriting and Claims to service accounts and actively participate in the account management process

  • Use analytics to support plans and recommendations, and to help show correlation of the service strategy to client improvement through the stewardship process

  • Deliver effective presentations to all levels of an organization on an individual basis or as part of a team

  • Manage a workload effectively and efficiently with limited guidance from a supervisor

  • Communicate progress to the team through verbal and written methods per department policies and to the Risk Control Manager during workload reviews

  • Meet all requirements under the department Service Review (QA) policy

  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

  • Five years of risk control, risk management, or safety experience preferred

  • Bachelor's degree or equivalent work experience is required

  • Professional certifications in the area of Occupational Health and Wellness, Certified Safety Professional (CSP) or Associate in Risk Management designation preferred

  • Ability to understand how an organization operates through research, observation, and talking with client contacts

  • Ability to translate understanding into communications with clients, brokers, and colleagues

  • Strong verbal, writing, and presentation skills

  • Strong organizational skills and ability to prioritize assignments

  • Experience with business analytics preferred

  • Competent with MS Office products

  • Knowledge of relevant standards such as OSHA and DOT

  • Willingness to travel by car within assigned territory and some overnight travel

  • Must have a valid driver's license with an acceptable MVR

  • Must be able to navigate through client locations in a safe manner including:

  • Ascent and descend ladders and stairs to observe and evaluate client exposures

  • Walking in interior and exterior environments where hot and cold exposures may be present

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Senior Risk Control Consultant

PMA Insurance Group