Senior Retail Technology & Systems Specialist

Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

The Opportunity: Contribute To The Growth Of Your Career.

The Senior Retail Technology & Systems Specialist represents Marmaxx (TJ Maxx & Marshalls) Store Operations and Field in all IT System projects impacting stores. Leads special projects related to operational and technical changes. Sets the roadmap for future enhancements to be delivered by IT teams. Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met. Spends time in stores gathering direct feedback and testing new solutions. Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems. Aligns instructional design and technical training programs.

• Determines which operational and project changes best support the roadmap.

• Participates in evaluation, design and development of processes, systems, or programs developed internally and externally.

• Operational business consultant to the Zone/Regional offices and solicits representatives from field management to be part of the project team when appropriate.

• Prepare and present data and information to all levels.

• Liaison between IT team and Store/Field Operations.

• Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems.

• Responsible for evaluating and making recommendations to next level of management as to which would best fit the company's business needs.

• Responsible for working with vendors and partners on design decisions.

• Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues.

• Determines right sizing of IT assets/hardware in store.

• Evaluates store sales trends to determine the best matrix of hardware in stores.

• Follows up on day-to-day operations to ensure overall technical support processes meet business needs and are effective to stores.

Who We Are Looking For: You.

• Bachelor's degree in Business, Computer Science, or equivalent experience.

• 3 years + store management, operations or IT experience

• Strong Microsoft Office (PowerPoint and Excel) experience

• Understanding and familiarity of IT and Technology

We care about our culture, but we also prioritize your needs!

• Competitive Pay

• Hybrid Work Environment

• Weekly paychecks

• Paid time away

• Programs to support environment and corporate responsibility

• TAAP - TJX Associate Assistance Programs

• Associate Discount

• Career Development Opportunity

• Be a part of an inclusive team

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

This position has a starting salary range of $72,100 to $91,800 per year.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 550 Cochituate Rd Framingham MA 01701