Senior Retail Sales Associate (Full-Time)

Autozone, Inc. Universal City , TX 78148

Posted 2 months ago

Position Summary

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

Position Responsibilities

  • Provides WOW! Customer Service

  • Ensures assigned store tasks are completed in a timely manner on assigned shift

  • Operates cash registers and follows established cash handling procedures

  • Follows company policies and loss prevention procedures

  • Maintains a safe working environment including PPE (Personal Protective Equipment)

  • Maintains store appearance and merchandising standards as directed

  • Ensures that merchandise is restocked and placed in their respective areas

  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives

  • Maintains product knowledge and current promotions through AutoZone systems and information sources

  • Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs

  • Utilizes OBDII to read codes from customer's automobiles

  • Ability to diagnose automobile problems and recommend solutions

  • Communicates with managers regarding customer concerns and employee matters

  • Actively engaged in developing more effective customer service skills

  • Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Position Requirements

  • High School diploma or equivalent

  • Basic knowledge of automotive parts is required

  • Excellent communication and decision making skills

  • Ability to lift, load, and deliver merchandise

  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Club Manager Full Time

Planet Fitness

Posted 6 days ago

VIEW JOBS 1/10/2019 12:00:00 AM 2019-04-10T00:00 Job Summary The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. This position will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities * Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. * Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines. * Staff Management * Schedule staff and ensure all shifts are covered. * Ensure staff is providing exceptional customer service at all times. * Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals. * Administration and processing of all weekly/bi-weekly employee payroll. * Resolve employee issues or concerns. * Manage progressive discipline and termination as needed. * Lead by example with involvement in all front desk related activities. * Greet members and guests, providing exceptional customer service to ensure that everyone feels welcome! * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system, tour and sign up new members, log amenities and communicate updates or events to members and guests. * Facilitate all member requests and help to resolve any member issues and questions. * Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily. * Ensure the front desk area and lobby clean and orderly. * Participate in regular facility cleaning and club upkeep such as mopping up spills, trash removal, cleaning windows and mirrors and re-racking weights. * Ensure safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to Facilities Maintenance team in a timely manner. * Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. * Authorize expenditures and refunds. Make daily bank deposits. * Prepare all HR related forms and send to Corporate HR and Payroll Team. * Track statistics and reports (weekly, monthly, annually). * Provide backup support for any employee who is absent. * Other duties as assigned based on club needs. Qualifications/Requirements * Must be 18 years of age or older, have a high school diploma/GED equivalent and have a passion for fitness and health. * One to three years of experience in a management role preferred. * Computer Proficiency (Microsoft Suite) and the ability to learn systems quickly. * Strong leadership, team building and coaching skills. * Direct experience managing customer focused teams in the fitness or similar industry. * Exceptional customer service and conflict resolution skills. * A hard working, enthusiastic and energetic management style! * Organization, problem solving and planning skills. * Ability to work independently as well as part of a team. * Must have valid driver's license, acceptable driving record and must have own reliable means of transportation. Physical Demands * Continual standing and walking * Continual talking and listening in person or on the phone * Must be able to lift up to 50 lbs as well as bend, crouch and reach on a daily basis * Will occasionally encounter toxic chemicals We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Planet Fitness Universal City TX

Senior Retail Sales Associate (Full-Time)

Autozone, Inc.