Senior Retail Sales Associate (Full-Time)

Autozone, Inc. Middletown , OH 45042

Posted 2 months ago

Position Summary

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

Position Responsibilities

  • Provides WOW! Customer Service

  • Ensures assigned store tasks are completed in a timely manner on assigned shift

  • Operates cash registers and follows established cash handling procedures

  • Follows company policies and loss prevention procedures

  • Maintains a safe working environment including PPE (Personal Protective Equipment)

  • Maintains store appearance and merchandising standards as directed

  • Ensures that merchandise is restocked and placed in their respective areas

  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives

  • Maintains product knowledge and current promotions through AutoZone systems and information sources

  • Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs

  • Utilizes OBDII to read codes from customer's automobiles

  • Ability to diagnose automobile problems and recommend solutions

  • Communicates with managers regarding customer concerns and employee matters

  • Actively engaged in developing more effective customer service skills

  • Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Position Requirements

  • High School diploma or equivalent

  • Basic knowledge of automotive parts is required

  • Excellent communication and decision making skills

  • Ability to lift, load, and deliver merchandise

  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Full Time Loss Prevention Associate


Posted Today

VIEW JOBS 1/21/2019 12:00:00 AM 2019-04-21T00:00 Assists in Loss Prevention activities within the Distribution Center by supporting the department's objectives. Duties include, but not limited to, physical security, reports policy and procedure violations to leadership, internal theft investigation, monitoring processes, compliance auditing, data entry, documentation and Gatehouse operations. ACCOUNTABILITIES * Assists in the protection of all Kohl's assets, to include physical assets (facility, machinery and property), human assets (Kohl's associates and visitors), and profit assets (merchandise) * Partnering with Distribution Center Loss Prevention Assistant Supervisors and Facilities Management to professionally monitor physical security policies and procedures of Kohl's and the Distribution Center * Report incidents of associate theft or safety violations to the Distribution Center Loss Prevention Assistant Supervisor * When instructed, participates in internal theft investigations, in strict adherence to Kohl's Loss Prevention Internal Theft Investigation and Confidentiality Guidelines * Monitors all Kohl's Department Stores/Distribution Center Safety Policies and Procedures and actively participates in the Distribution Center Safety Committee * Performs Distribution Center Loss Prevention Audits to measure accuracy * Report production fraud or "short-cuts" by associates to Distribution Center Loss Prevention Assistant Supervisor * Ability to learn and demonstrate proficiency in all processes of the Distribution Center * Monitors associates (via the floor and CCTV) to ensure compliance to processing guidelines * Data entry of all audit results and assigned information * Perform all Gatehouse operations and Gatehouse data entry, as described in the Gatehouse section of the Distribution Center Loss Prevention Manual * Assists in store inquiries * Special projects and other duties as assigned QUALIFICATIONS REQUIRED * Adherence to Kohl's Ethical Standards * Ability to communicate in a professional manner and exhibit confidentiality * Ability to be multi-functional, use good judgement, problem solving and organizational skills * Ability to follow instructions and take directions * Ability to work with minimal or no supervision * Ability to perform tasks consistently and accurately * Must be available to work all shifts, weekends, and holidays * Basic math, computer operations, reading skills, legible handwriting and good verbal and written communication skills * High School Diploma or equivalent and/or previous Distribution Center, Law Enforcement and/or Store Loss Prevention experience PREFFERED * Auditing experience * Working knowledge of software programs such as Word, Excel, PowerPoint, Access and PeopleSoft ADDITIONAL INFORMATION * Regular attendance is required * Effective verbal and written communication skills * Ability to work as part of a team and interact effectively with others * Critical features of this job are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons Kohl's Middletown OH

Senior Retail Sales Associate (Full-Time)

Autozone, Inc.