Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Senior Registered Client Service Associate - Req. 1802189

Expired Job

Raymond James Greensboro , NC 27395

Posted 3 months ago

Description

Job Summary:

Under general supervision, uses specialized knowledge and skills obtained through experience and/or formal training to provide pro-active support to financial advisors. Established procedures and prescribed guidelines are provided to perform a variety of tasks requiring minimal evaluation, originality or ingenuity in making routine decisions. Contribute to the increased generation of commission and fee revenue by maintaining and enhancing client relationships while assisting Financial Advisors with efficient, quality client service. Extensive contact with internal and external customers to identify, research, and resolve problems.

Essential Duties and Responsibilities:

  • Interacts daily on the phone and in person with prospective and existing clients including handling basic inquiries and providing quotes.

  • May solicit orders from clients at the direction of the Financial Advisor.

  • Receives unsolicited orders from clients.

  • May enter unsolicited trades at the direction of the Financial Advisor.

  • Researches client and security information through the back office system.

  • Opens new accounts.

  • Processes and follows up on client documentation for proper maintenance of accounts.

  • Prepares letters, forms, and spreadsheets to assist with servicing existing clients and prospecting for new clients.

  • Creates and maintains records and files.

  • Ensures required client paperwork is current with firm and industry requirements, rules and regulations.

  • Maintains client information and creates reports using portfolio software programs.

  • Assists Financial Advisors with marketing efforts including seminars, mail outs, etc.

  • Receives and processes securities.

  • May provide investment advice on less active accounts for the Financial Advisor or for their own accounts.

  • Participates in and receives cross-training, as well as assists with other operational functions as required.

  • Performs other duties and responsibilities as assigned.

Qualifications

Qualifications:

  • Company's working structure, policies, mission, and strategies.

  • General office practices, procedures, and methods.

  • Investment concepts, practices and procedures used in the securities industry.

  • Financial markets and products.

  • Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

  • Analyzing to be able to research account information.

  • Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.

  • Handle stressful situations and provide a high level of customer service in a calm and professional manner.

  • Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels.

  • Use mathematics sufficient to process account and transaction information.

  • Work independently.

  • Provide a high level of customer service.

Educational/Previous Experience

Requirements:
  • Associate's degree and five (5) years of licensed financial services industry service experience.

~or~

  • An equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications:

  • Series 7 required.

  • Series 63, 65 and/or 66 as required by state.

  • Ability to obtain additional securities and advisory state registrations if required by state.

LI-AM2


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Insurance Client Service Agent III

Bb&T

Posted 2 days ago

VIEW JOBS 9/20/2018 12:00:00 AM 2018-12-19T00:00 Specific information related to the position is outlined below. To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help? Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing BB&T Accessibility or by calling 866-362-6451. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Support agents by servicing accounts. Be familiar with company guidelines and underwriting. Be knowledgeable in coverages. Maintain rapport with clients and company underwriters and to develop existing accounts. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1.Receive phone calls and walk-in clients. 2.Answer questions, process and resolve customer service requests and problems. 3.Order and process new business, renewals and changes, including updating the computer system. 4.Assist in completing applications and marketing. 5.Maintain proper documentation on coverages and exceptions. 6.Maintain customer files on both paper and computer, according to procedure. Keep manuals up-to-date. 7.Obtain expiration dates for policies not written by us to follow up and quote. Monitor all expirations and be sure all renewals are processed. Refer other insurance lines to appropriate departments. 8.Review entire account needs when first written. 9.Review accounts at renewal. 10.Prepare proposals and client presentations as required. 11.Due to changing business conditions, management may request that additional duties or functions be assigned to this position. 12.Responsible for some in-house training and mentoring of other Client Service Agents Commercial Property and Casualty Only: Take, report and monitor claims where applicable. Contact clients for collection of premiums as necessary. Invoice premiums. Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1.Grade assignment based primarily upon the individual's high level of experience and production capacity to service a large book of business 2.High School or equivalent 3.Five years of insurance experience 4.Must have state issued agent's license Superb interpersonal skills, both verbal and written 5.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 6.Ability to travel, occasionally overnight Desired Skills: 1.Knowledge of BB&T Insurance's automation system or ability to learn quickly BB&T is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify Bb&T Greensboro NC

Senior Registered Client Service Associate - Req. 1802189

Expired Job

Raymond James