Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Senior Receptionist in Worcester, MA.
Outpatient Behavioral Health and Primary Care Services: Our Counseling and Wellness Center in Worcester specializes in caring and professional outpatient behavioral health and primary care services for adults with serious mental illness and co-occurring disorders. The Outpatient Team includes primary care clinicians, psychiatrists, advanced practice nurses, nurses, medical assistants, social workers, psychologists, mental health counselors, and triage case managers trained and experienced in the care of those with serious mental health conditions. We work closely with primary care physicians, area hospitals and inpatient programs, the Department of Mental Health, and other providers to coordinate care.
Benefits:Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)Generous paid sick, personal, holiday, and vacation timeCEU benefits
Life and Disability insurance401k with agency contribution
Wellness activity discounts
Work related travel reimbursement
Perform check-in and check-out with clients, including verifying insurance eligibility, entering information on lapsed insurance/new insurance, collecting co-pays and balances due and providing receipts, submitting cash sheets, updating client demographics, notifying staff that client is checked in
Schedule client appointments
Enter and make changes to staff schedules
Answer calls and emails and respond to messages
Complete referrals to specialists
Complete daily reminder calls
Complete prior authorizations
Transfer and close cases in the electronic medical record
Send and distribute faxes and mail
Work as a member of the support team
Scan documents into the electronic medical records
Assist doctors and clinicians with letters and referrals
Maintain calendars, professional meetings, vacations, conferences
High School diploma/GED/HiSet; Associates degree in Administration preferred
Two years of experience
Excellent oral communication skills
Bilingual in Spanish/English required
Must be able to pass a CORI background check
Other Skills and Abilities
Advanced computer skills
Ability to multitask.
Ability to use office equipment, including copy machines, computers, printers, telephones and four drawer vertical filing cabinets.
Ability to organize complex tasks and meet deadlines
Strong commitment to customer service
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.
Community Healthlink, Inc.