Thyssenkrupp Danville , IL 61832
Posted 5 days ago
The business unit thyssenkrupp Dynamic Components is one of the leading automotive suppliers and development partners for highly complex drivetrain technologies. Around 3,500 employees produce 27 million drivetrain components a year at ten locations in Germany, Liechtenstein, Hungary, China, USA, Brazil and Mexico. The product range mainly comprises assembled camshafts, valve train systems and rotor shafts for high-end combustion, hybrid and electric engines. Further products for battery electric vehicles are already at an advanced stage of development. With our manufacturing and automation expertise, we make a significant contribution to reducing emissions for sustainable mobility.
The Senior Quality Engineer position is an essential part of maintaining and exceeding expectations within the thyssenkrupp Quality Operating System. As a Senior Quality Engineer, you are responsible for the development, coordination, and maintenance of quality assurance programs, with a product-specific focus. Key objectives include total customer satisfaction by using established standards while adhering to customer-specific requirements. This position is also responsible for facilitating continuous improvements related to product quality.
Essential Duties and Responsibilities:
Act as Customer Representative to ensure customer requirements are addressed.
Performs customer service and support activities with routine visits to customers.
Responsible for customer Production Part Approval Process activities/submission.
Responsible for facilitating action on customer and supplier complaints activities and monitors routinely until closure.
Responsible for Complaint Management process of supplier and customer complaints. This includes the timeliness and accuracy of communication, root cause, and corrective actions.
Responsible for customer debit activities.
Product Safety Representative for all customer parts.
Education and/or Experience:
experience required.
Quality experience preferred
Automotive experience preferred
Ability to read and interpret drawings
Thorough understanding of problem-solving and quality tools/techniques
Other Qualifications and Abilities:
IATF 16949, 8-D Analysis, APQP, PPAP, Control Plan, FMEA, SAP, and root-cause analysis
experience preferred.
Paid Time Off (PTO)
Supplier Discounts
Tuition Reimbursement
Paid Company Holidays
Medical, Dental, Vision, Prescription Drug Coverage
Exclusive free medical services through our partnership with Everside Healthcare for employees and their dependents 3+ years of age.
401(K) Plan with 5% Company match!
Annual Bonus Eligibility of 4% of your base salary!
Thyssenkrupp