Alcon Sinking Spring , PA 19608
Posted 3 days ago
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Senior Quality Engineer I supporting Quality Assurance, you will be trusted to work on developing, modifying, applying, and maintaining quality evaluation and control systems/protocols at Sinking Spring, PA, USA.
The Senior Quality Engineer I is responsible for working with the Quality Operations, Quality Manufacturing, and MS&T Engineering teams to support activities during the overall product life cycle of the assigned product groups. The Sr. QE I will lead complaint investigations and support continuous improvement projects, quality issue resolution, Non-conformances/CAPAs, process controls, and validations.
In this role, a typical day will include:
Investigate customer complaints to determine the root cause
Maintain knowledge of product quality controls and failure modes
Uses various statistical and non-statistical problem-solving tools as part of the analysis of data, issues, or improvement opportunities
Contribute to the continued alignment of local, global, and industry standards/regulations including cGMPs & ISO standards
Support the reduction of recurring nonconformance events
Provide Progress Reports and trending to show product quality levels and respond to regulatory requests and critical issue events
Provide complaint trending analyses to support the improvement of products manufactured in the facility and prepare trend reports for the site Complaint Review Board and Post Product Risk Activities.
Actively participate and contribute to routine platform-based meetings and change control activities
Identify and Support improvement efforts within the complaint-handling process
Provide day-to-day mentoring, assistance, and support to Complaint Department QE/s, QE Techs
Perform quality approval on SOPs, specifications, preventative maintenance, and training documents
Complete GAP analysis against local, global, and industry standards, as needed, and lead or support development/execution of actions to close gaps
WHAT YOU'LL BRING TO ALCON:
Bachelor's Degree or equivalent years of directly related experience (or high school +10 yrs.; Assoc.+ 6 yrs.; M.S.+ 0 yrs.)
The ability to fluently read, write, understand, and communicate in English
2 Years of Relevant Experience
Relocation assistance/Sponsorship available: No
PREFERRED QUALIFICATIONS, SKILLS, & EXPERIENCE
Advanced Project Management knowledge
Knowledge of iTrack and SAP
HOW YOU CAN THRIVE AT ALCON:
See your career like never before with focused growth and development opportunities
Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.
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