Senior Quality Automation Engineer- Customer 360

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

Full-Time, Exempt

Position is remote/virtual

Exciting things are happening at MVP Health Care!

Be a part of the transformation at MVP Healthcare. MVP Healthcare is a nationally recognized, regional not-for-profit health plan. We care for more than 500,000 members across New York and Vermont, and are powered by the ideas and energy of more than 1,200 employees. We are continually evolving the way MVP uses technology to grow our business, transforming the organization through Cloud Computing, Agile Delivery, and DevOps. You'll be joining our Customer 360 development team which is responsible for building software products that support our Sales and Marketing teams.

If you're an IT Professional looking for exponential career growth and development, you are going to love working here!

What You'll Do:

• Collaborate with and across Customer 360 Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

• Leverage DevOps concepts that promote good quality and automation practices

• Create detailed, comprehensive, well-structured test cases that are automatable within Azure DevOps

• Create system or business process flow diagrams

• Utilize structured query language (SQL) for data mining and data seeding purposes

• Identify critical path regression scenarios and create test suites for our applications

• Conduct root cause analysis and participate in debugging activities

• Participates in release/sprint planning activities and daily stand-up meetings

• Participates in user story creation, backlog refinement scrum ceremonies ensuring appropriate test acceptance criteria, test cases, and test plans are in place

• Provide story points estimates for quality deliverable portion of a user story

• Accountable for regular status updates to all assigned sprint tasks during daily stand-up meetings

• Serve as a role model and technical contributor on Agile teams to promote quality, innovative, and scalable solution delivery.

• Lead quality assurance efforts of the department and serve as a subject matter expert to other Quality Engineers

• Mentor those around you and participate in design and architecture discussions

• Lead the quality center of excellence and standardize process on multiple teams

• Create an automation framework for testing our CRM UI - using Selenium with C# or similar framework

• Own the ongoing maintenance of the automation framework and build skills of the other team members so they can contribute new test cases

• Be a team player with a desire to work hard and collaborate with other team members.

• Exhibit self-motivation to proactively drive tasks to completion.

• Skip the commute with remote and hybrid opportunities that work for your schedule

• Work in a collaborative environment, whether you're working onsite or remotely

Required Qualifications:

• Bachelor's Degree in Computer Science, engineering, or related fields. Equivalent work experience will be considered in lieu of degree.

• Minimum of 5 years experience working as quality engineer required

• 3+ years' experience working in an Agile Scrum team environment required

• Ability to problem solve and implement solutions

• Understanding of the software development lifecycle (SDLC)

• Understanding of testing methodologies, techniques, and tools

• Highly self-motivated with the ability and dedication to meeting aggressive deadlines while ensuring quality delivery

• Proficient in writing test cases, executing test cases and bug tracking

• Proficient in automation UI framework creation and maintenance

• Knowledge of performance testing and API regression testing

• Ability to understand and embrace our SDLC, business processes, and strategy

• Strong written and verbal communication skills with the ability to communicate effectively with technical and non-technical team members and customers

• High degree of honesty, ethics and integrity with prior work experience handling confidential information

• Be curious, be humble, and be the difference for our customers!

Preferred Qualifications:

• Experience with Microsoft Dynamics 365 platforms, APIs and integrations

• Experience with the Genesys Call Center and Cloud platforms or telecom equivalent

• Experience with API testing tools such as Postman or SoapUI

• Proficiency in SQL

• Experience with Microsoft Azure or other cloud service platform solutions

• Experience with continuous integration/continuous deployment

• Experience in Azure DevOps

• Knowledge of the healthcare industry is a plus!

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Employee assistance program

• Employee discounts

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Tuition reimbursement

• Vision insurance

Schedule:

• Monday to Friday, 8 flexible hours per day

Work Location: On Site, Hybrid or Remote

About MVP

MVP Health Care is a nationally recognized, not-for-profit health insurer caring for members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve.

At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

In addition, we offer a comprehensive benefits package that includes:

• Considerable paid time away from work including PTO (Paid Time Off), sick time, service time off, paid holidays, and floating holidays, allowing you to take time off when it suits you best.

• Competitive 401(k) employer matching and profit-sharing program to help you save for your retirement.

• Low premium health benefits including medical, dental, and vision coverage to support your well-being and that of your family.

• Life insurance and disability coverage to ensure financial security for you and your dependents.

• An array of optional benefit plans such as accident insurance and specified disease coverage to protect you from the unexpected.

• Full tuition reimbursement (up to the IRS limit) for approved courses and programs that support continuous learning.

• A best-in-class employee Well-Being program to support all dimensions of your health and wellness.

MVP Health Care analyzes the latest market data to determine employee compensation. Compensation figures listed in a job posting are subject to change as new market data becomes available. The salary range, other compensation, and benefits information is accurate as of the date of this posting. MVP Health Care reserves the right to modify this information at any time, subject to applicable law. More detailed information about totalcompensation and benefits will be provided during the hiring process.

MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more - including how you may become a proud member of our team.

Other details

• Job Family Information Technology & Transformation Services

• Pay Type Salary

• Min Hiring Rate $75,870.00

• Max Hiring Rate $129,260.00

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• Virtual