Senior Quality Assurance Engineer

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

A dedicated Senior Quality Assurance (QA) Engineer adept at leading cross-functional QA activities, this role focuses on understanding business requirements at a functional level, identifying, writing, and testing detailed requirements with test cases. The position entails managing and coordinating with outsourced vendors to evaluate and test software development releases, ensuring they meet specifications and standards. Active participation in all phases of the software development lifecycle is crucial to identify and resolve system malfunctions, maintaining high-quality standards. Reporting to the Senior Manager, Programming, the role involves managing the activities and deliverables of tasks assigned to QA contractors. Furthermore, this role takes the lead in QA Engineering initiatives to build and maintain a modern QA automation platform.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Quality Assurance

• Lead cross-functional QA activities to ensure the quality and reliability of software products throughout the development lifecycle.

• Develop, review, and execute test cases, test plans, and test strategies to validate software functionality, performance, and usability.

• Take ownership of QA test environments, ensuring their availability, stability, and suitability for testing purposes.

• Manage test data, including generation, maintenance, and confidentiality, to support effective testing processes.

• Collaborate with development and other cross functional teams to identify, prioritize, track and address software defects and quality issues.

• Maintain departmental Quality metrics.

• Stay updated on industry best practices, emerging technologies, and QA trends to drive innovation and improvement in QA processes.

• Automated Testing

• Identify, build, and/or direct others in developing unit, integration, and end to end automated test cases aimed at improving product code quality and ensuring product functionality.

• Validate the test plans and automation code delivered by the QA Outsourced Vendor to ensure they meet coding standards and comprehensively cover the acceptance criteria.

• Lead initiatives to design, develop, and implement a modern QA automation platform to streamline testing efforts and enhance test coverage.

• Vendor Management

• Maintain, report on, and ensure delivery to all QA Outsourced Vendor Key Performance Indicators (KPIs).

• Manage and oversee the work of QA Outsourced Vendor working on automated and functional testing, including reviewing, and reporting on the status to technical and business management.

• Provide training and mentorship if necessary for QA Outsourced Vendor as well as junior internal staff.

• Business Analysis and Design

• Collaborate with Product/Business Owners, Business Analysts, Project Management, and Technical Staff to perform analyses for validation of new or revised business processes and/or software.

• Collaborate with Business Analysts to develop test plans from business requirements.

• Collaborate with Solution Architects and Engineering Team to devise testing strategies.

• Other duties as identified and assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Solid understanding of software development methodologies (e.g., Agile, Scrum) and SDLC processes.

• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive solutions.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

• Leadership experience in driving QA initiatives, managing QA teams, and delivering high-quality software products on schedule.

• Able to be highly confidential

• Able to work in a team environment.

• Highly organized and prioritizes work effectively

• Experience working within a geographically dispersed company is desirable

#GlobalDataCentersCareers

EDUCATION & EXPERIENCE

• Bachelor's degree in computer science, Engineering, or a related field, or equivalent experience

• 5+ years of experience in QA engineering roles, with a focus on software testing and quality assurance.

• Proficiency in writing test cases, test plans, and test strategies, with strong attention to detail.

• 3+ years Hands-on experience with QA automation tools and frameworks (e.g., Selenium, Appium, Cucumber, Junit etc.) and CI/CD pipelines.

• High school education required

PHYSICAL REQUIREMENTS

• Primarily sitting with some walking, standing, and bending

• Able to hear and speak into a telephone.

• Close visual work on a computer terminal

• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

• Able to lift and carry up to 20 lbs.

WORK CONDITIONS

• Extensive daily usage of workstation or computer

• This role is expected to be remote with an occasional need to be on-site in a shared space.

SPECIAL REQUIREMENTS

• Must possess a current, valid state-issued driver's license.

• Periodic travel to U.S. data center locations

• Must be able to accommodate the occasional work outside normal business hours, including weekends, late nights, holidays

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $128,800 - $191,000

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace type:

Remote Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.