Senior QA Engineer

Ingram Content Group La Vergne , TN 37086

Posted 2 weeks ago

Job Description:

Ingram Content Group (ICG) is hiring for a Senior QA Engineer to contribute to our IT Services team in LaVergne, TN, just outside the Nashville area.

Responsible for developing, maintaining and implementing test methodologies to ensure comprehensive validation and compliance with system specifications. Uses the incident tracking system to provide detailed descriptions of the anomalies and defects with clear and easy to reproduce steps. Works to understand key components of the system by attending department meetings and through working directly with user representatives. Responsible for overall lab configuration and maintenance, including software upgrades and coordination of additional load housing agents, to stay current with industry standards and growth. Develops and enforces quality assurance standards and procedures. Develops test plans and use case scenarios using MS Word and Excel.

Want to help explore and build new ways to deliver content to the world?

At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you!

Required Qualifications:

  • Bachelor's degree in Computer Programming or related field
  • 6 years' work experience in Quality Assurance or related field
  • 1 year of work experience using JMeter and Selenium
  • 1 year of work experience validating communication integrity and efficiency of software interactions between applications development, DBA and LAN administration

Preferred Skills:

  • Working knowledge of troubleshooting problems, initiating machine backups, and updating operating systems and automated testing software

  • Proficient in developing and implementing test plans and test scripts to ensure thorough testing as it relates to functional/technical specifications and end-user expectations

  • Familiar with Scrum/agile methodologies and processes

  • Experience working with Jira

Key Responsibilities:

  • Develops, maintains, and executes regression level testing scenarios to verify existing systems requirements are maintained.

  • Takes lead role in understanding key components of the system and infrastructure by attending department meetings and working directly with user representatives.

  • Works with senior management to resolve issues and report on quality of system maintenance activity and new releases.

  • Acts as Quality Assurance liaison to management for specified areas of responsibilities.

  • Measures system performance on multi-user platforms through test scenarios using automated testing software, providing analysis results and recommendations.

  • Responsible for scripts and scenario maintenance to reflect new functionality, data and user load increases detailed in usage reports.

  • This list is not exhaustive

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Senior QA Engineer

Ingram Content Group