Senior QA Analyst

About K12 Coalition

K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today's toughest education obstacles, including teacher recruitment and retention, student learning acceleration, ongoing teacher coaching and development, long-range strategic planning, and school equity audits. K12 Coalition came together when educators with deep experience as teachers, school leaders and high-level district administrators observed a genuine need for something better. Our divisions include iteach, Teaching Channel, Insight Education Group and Lavinia Group.

Location: Preference for this role to be hybrid in the office two days per week in one of our office locations (Charlottesville, VA; Denton TX; Eagan, MN).

The Opportunity

K12 Coalition is looking for an experienced Quality Assurance Analyst to ensure the quality, reliability, and functionality of IT systems, software applications, and technology solutions within K12 Coalition. They will play a critical role in identifying and preventing defects, ensuring compliance with requirements, and improving the overall user experience.

What You'll Do

• Ability to drive the UAT process to ensure users understand and have clear and concise next steps.

• Proven ability to handle discussion regarding changes vs defects.

• Ability to report standard QA metrics from the Jira platform and report on them weekly.

• Contribute to functional designs, user impact analysis, training plans and materials and communications

• Pre-screen software problem reports to determine deviation from system specifications

• Reports software defects

• Create test plans and appropriate test schedules and ensure all scenarios are covered for functional, integration, and regression testing

• Support defect management with creation of defects, providing information to app dev on expected outcome and retesting when assigned

• Develop business functional and technical test plans on integrated systems for managing mechanical production processes, executing the testing of technology systems ensuring quality and efficient systems performance

• Analyzes business requirements for completeness, testability and develops test plans, test scenarios, test cases, test scripts, test data and will carry out the Quality Assurance testing activities to ensure the applications and products and/or releases follow the Quality Assurance standards of the organization:

• Providing Quality Assurance services to projects, maintenance activities and taking ownership of the quality of applications while conducting Quality Assurance development processes, developing test solutions, and assisting in the development, implementation, and maintenance of Quality Assurance best practices and testing standards

• Reviews business requirements, use cases, business scenarios, and design specifications to create test cases. Responsible for Quality Assurance (QA) by analyzing information systems and identifies and documents any quality related issues

• Apply industry defined development techniques to create and modify IT solutions

• Develop standards, including measures, metrics, and Key Performance Indicators (KPIs), to accurately assess whether the solutions meet the intended outcomes

• Ability to produce reports related to defect production/burndown, test case pass/failure rates, and all other QA related metrics.

Who You Are

You leave no detail untouched

• You are extremely organized, able to manage projects with multiple moving pieces, priorities and people, and maintain your attention to detail.

You shine as an independent critical thinker

• You own your projects, contribute to a big-picture vision, address problems proactively and think flexibly. You welcome feedback and apply it to future work. You take pride in meeting deadlines and your aptitude to oversee multiple priorities simultaneously.

You are an agile project manager

• You have a propensity to think and act strategically and adjust to meet the needs of the business, a high attention to detail and the aptitude to multitask. You are highly organized with strong time management.

You are analytical and understand business needs

• You are able to set goals that will drive business, analyze and report out on data and progress to goals.

You are an apt communicator and relationship builder

• You are dynamic and engaging, with the aptitude to clearly and concisely communicate across divisions, with both technical and non-technical staff.

Qualifications

• 5+ years' relevant experience working in a comparable software development environment

• 1+ years' experience performing quality assurance analysis in an Agile development environment

• Ability to access and pull data from a SQL database

• Previous experience as a Software Developer, Business Analyst, or Product Owner

• Recent technical knowledge of eCommerce implementation and security challenges

• Bachelor's Degree in Computer Science, Information Technology or a related business area is preferred

• Willingness to learn and obtain QA and cloud technology certifications

Why Work with Us

We offer a wide variety of benefits, including flexible time off, parental leave, medical/dental/vision insurance, and 401K.

Compensation range for this position: $95,000-$110,000

As part of our commitment to pay equity, new hires are typically brought into the organization at a salary between the salary band minimum and the salary band midpoint depending on qualifications, location, internal equity, and the budgeted amount for the role.

Our Selection Process

Our selection process typically includes an online application, short phone interview, hiring manager interview, candidate exercise, final interview and reference check.

Equal Employment Opportunity and Commitment to Diversity

At K12 Coalition, we are driven to build and sustain a culture of respect, belonging and inclusion. Our DEI committee includes team members across the company that drive grassroots change through affiliated team resource groups, unconscious bias training, and Equity Triads for continuous dialogue.

We operate with the deep belief that our world, our schools, and our team are made stronger by respecting, listening to, and amplifying the voices of the communities we serve and the world around us. Therefore, our curricular offerings, our work as a team, and our work with schools, reflect a diversity of perspectives, backgrounds, and experiences. We aspire to deliver services, products, and practices that are deeply rooted in equity for all children. We are committed to building a diverse team to contribute to this work.

We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply.

K12 Coalition will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our HR team directly at hr@k12coalition.com.