Senior Public Health Assistant - Family Case Management

General Description

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care,impactingpolicy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years.We are looking for passionate, qualifiedteam members, who can help make a difference in our agency, and most importantly, in our community.

Summary

Performs clinical and clerical support for the Public Health Nursing programs. The major functions of the position include clerical duties, data entry, outreach, assisting and interpreting in home visits.

Essential Functions

• Performs job duties in a professional manner in order to maximize the level of client care.

• Demonstrates effective interpersonal skills with staff and public in a variety of settings.

• Interprets Spanish/English with general proficiency to clients and staff.

• Participates in staff meetings, in-service trainings and seminars as assigned.

• Recommends clerical procedures to promote efficient office operations.

• Provides clerical support to the program in general.

• Enters data into various computer programs.

• Files documents, correspondence, and client-related records properly.

• Serves as receptionist on a rotating basis.

• Explains program services to clients and their families in the home and other settings.

• Works with case management staff to identify appointments convenient for client.

• Makes phone calls to offer services, enroll clients and schedule appointments for clients.

• Makes independent home visits to offer services and enroll clients.

• Performs case findings, as directed.

• Elicits and records information about clients following established protocols.

• Displays a positive and respectful attitude, behavior, and demeanor toward management, co-workers and clients in accomplishment of job duties.

• Performs other duties as assigned.

Knowledge Skills Abilities and Education Required

• High School diploma or general education degree (GED).

• Two years relevant experience.

• Bi-lingual in English and Spanish.

Supplemental Information

You can findadditionalinformation aboutthe Lake County Health Department,our culture,and why you should join our teamathttps://lchdcareers.com.

As a public health department, we believe in the science, data, and power of vaccines, like the influenza and COVID-19 vaccines, to protect against and prevent illness. Therefore,we require all Health Department staff to receive the primary series of the COVID-19 vaccine as well as the annual influenza vaccineunless they have an approved medical or religious exemption.

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteranstatus,and other protected characteristics.At this time, you mustresidein either Illinois or Wisconsin to work for the Lake County Health Department.