Senior Provider Solutions Specialist

Cerecore Overland Park , KS 66211

Posted 2 months ago

Classification: ContractContract Length: 4-monthsJob ID: 16454866CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.CereCore is seeking a Senior Provider Solutions Specialist to join our team in Overland Park, KS The Senior Provider Solutions Specialist serves as a lead and subject matter expert for Provider Solution Specialists inthe integral role for HCA IT&S.  Using a balanced combination of customer service, project management, sales, leadership, training, and technology skills, and this role serves as a zone lead that will coordinate training and support resource for providers in the healthcare setting.  The role requires working closely with providers, but also involves working with an ecosystem of healthcare professionals including provider office personnel, Medical Staff Office, Provider Relations, Clinical Services, facility leaders, and others.  Responsibilities include assisting providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of HCA technologies. Duties also include ensuring providers (and personnel) have training and instruction on how to accessand effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs.  The Provider Solutions Specialist will maintain collaborative relationships and engage across business units to enhance the provider experience with technologies and communicate key provider technologyenablers.  This role is responsible for understanding the dynamic landscape of Health IT, various digital access points, and common clinical workflows.
Primary responsibilities of the Senior Provider Solutions Specialist is to serve as a lead and subject matter expert for Provider Solution Specialists in the integral role for HCA Information Technology Group (ITG). The role requires working closely with providers, but also involves working with an ecosystem of healthcare professionals including provider office personnel, Medical Staff Office, Provider Relations, Clinical Services, facility leaders, and others.
What you will do in this role:
·You will lead and independently conduct ambulatory EHR implementations for providers and practices
·Round in physician practices to ensure ambulatory EHR support needs and issues are proactively identified and addressed
·Work with Ambulatory Clinical Informatics team to create, introduce, and modify clinical content for the ambulatory EHR system
·You will be responsible for leading, planning, coordinating, developing, tracking and delivery of training for providers and practice personnel on ambulatory EHR technologies and supporting systems
·Follow up, post issue resolution, to complete customer service cycle
·Promote process changes that improve the implementation, maintenance, and support of ambulatory EHR technologies
Qualifications
·A minimum of 3 years of experience in healthcare or related field

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Senior Provider Solutions Specialist

Cerecore