At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
Investigates commercial property claims of moderate to severe complexity, including claims in litigation
Reviews the claim notice and policy to verify coverage, deductibles, claim payee/mortgagees and confirms that the claim date falls within the coverage period.
Initiates contact with insureds and claimants to obtain information on the claim and provide information on claim process
Takes statements from insureds/claimants/witnesses
Documents claim files
Sets timely, adequate reserves in compliance with the company reserving philosophy and methodology
Resolves questions of coverage, liability and the value of claims
Secures the necessary official reports, claim forms and documents
Reviews bills, invoices and receipts for accuracy.
Provides prompt, detailed responses to agents, insureds and claimants on the status of claims
Identifies opportunities for recovery and investigates and pursues accordingly
Negotiates, settles and/or resolves claims
Assists in suits, mediations and arbitrations
Communicates with other departments to submit referrals or share risk reports
Education & Experience:
Bachelor's degree or equivalent work experience
Six years of claims adjusting experience
Insurance designations preferred
Knowledge, Skills & Abilities:
Thorough knowledge of commercial property coverages
Proven, excellent knowledge of the theory and practice of the claim function
Analytical ability and sound judgment with respect to liability and coverage
Strong knowledge of insurance contracts, medical terminology and legal aspects of court procedures
High standards of professional conduct
Strong knowledge of computers and claims systems
Strong organizational and written and verbal communication skills
Excellent investigative and problem-solving abilities
Travel required; a valid driver's license with an acceptable motor vehicle report per company standards required if traveling
Our employment practices are in accord with the laws which prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
EMC Insurance Group Inc.