Senior Project Specialist

Job Description:

Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.

Job Requirements:

Project specialist to actively participate in department projects work groups and committees and provide recommendations to achieve goals. Collaborate with the key internal stakeholders to ensure contracts in place for the customers so they get correct pricing and discounts on all sales orders. Collect and analyze data for the department. Manager Respond to customer, or sales representative inquiries, and order entry.

• Monitor Project Performance, publish progress in the Daily Meetings

• Collaborate with internal Legal and Sales team on changes to Contracts and Pricing

• Closely work with Envista team on DSO and Non-DSOs Contracts which includes input notes in SAP, attaching Hierarchy# to the new account

• Ensuring appropriate and accurate customer hierarchies are placed on customer's account

• Alert the Sales team of expiring contracts 60 days in advance

• Collaborate with team members to collect and analyze data

• Is responsible for evaluating account information and documented correspondence, completing administrative tasks, and making sound business decisions prior to issuing a Credit or Rebill

• CRM utilization - Dynamics & database management / maintain, analyze, and enrich our CRM database with quality data

• Complete all administrative work in a timely manner

• Collaborate with field sales, marketing, warehouse, training and education, accounting and returns department as needed for customer orders, account pricing set up and contracts

• Intermediate to advanced experience in SAP

• Knowledge of MS Dynamics (CRM)

• Experience as Data Analyst

• Strong communication and presentations skills

• Excellent organizational skills

• Time management

• Positive attitude and approachable

• Courageous and quick on his/her feet

• Detail oriented

• Problem-solver

Critical Experience:

• A minimum 3-5 years of customer support achievement (preferably in the medical device field)
• Associate's degree required

#LI-TP1

#LI-Hybrid

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Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

$25.20 - $36.30 per hour

Operating Company:

Nobel Biocare

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.