Senior Project Manager
Lead bleeding edge technical projects for clients that are on the frontier of IT transformation!
A key customer-facing role in daily operations related to Professional Services and delivery of associated services. The Senior Project Manager may occasionally simultaneously leads multiple IT infrastructure projects, as well as leading a team of Project Mangers in the delivery of large complex engagements. The Senior Project Manager will lead the project lifecycle including but not limited to; coordinating resources, maintaining project data and documentation, approval of timesheets, budget and schedule monitoring, issues resolution, and change management.
This role will also provide leadership in the PMO by becoming a contributor to the Project Management and Solution Delivery Frameworks, strongly adhering to the guidelines, and able to set an example for and coach/mentor new Project Managers.
As our Senior Project Manager, you'll:
Be responsible for the proper maintenance and storage of project documentation and deliverables
Be responsible for maintaining project information within the Softchoice PSA tool
Complete assigned Peer Reviews in order to ensure Statement of Work accuracy (For project management detail)
Schedule and conduct internal and customer facing project kick off calls
Maintain accurate schedules for assigned project resources
Ensure vendor funding requirements are communicated and completed
Create detailed WBS and project schedules
Be responsible for gathering communication requirements and maintaining effective communication between customers, Sales, Enterprise Architecture team, and technical subject matter experts through all phases of the customer engagement
Ensure quality delivery of services and take action to correct any delivery issues related to Service Proposal and/or SOW as necessary to ensure customer satisfaction
Coordinate and conduct regular project status meetings; capturing and distributing meeting minutes to the project team, customer, and Sales
Perform Risk Management; evaluating impact and planning response strategies
Complete project change requests (PCRs) to manage project variances related to scope, schedule or budget
Facilitate acceptance of project deliverables and administrative closure of the project
Participate in monthly PMO Practice meetings and seek continued development and growth of Project Management skills
As our ideal candidate you'll have:
Comfortable working in a fast paced environment and competing tasks under a strict time constraint
Experience working in team-oriented, collaborative environment
Ability to manage several projects of varying size and technology at one time
Experience leading a team of multiple Project Managers an asset
Practical knowledge of services delivery and IT consulting
Strong client focus and relationship management skills
Working knowledge of service delivery concepts, processes, and procedures as well as ability to enhance and manage continuous process improvement
Flexible to travel and work occasional evenings/weekends to meet project requirements
As our ideal candidate you'll also have:
PMP certification or equivalent education an asset
ITIL certification an asset
8+ years of experience in professional services or consulting environment
Proficiency with MS Office Word, Excel, PowerPoint, Project
Technical knowledge (200 level) of Microsoft O365, Microsoft Azure, Cisco networking, UC, or datacenter technologies an asset
How Do We Hire Great People?
We believe in matching the right people for the right role. Once you've applied for a position, our team of Talent Advisors will review your resume and application against all open roles at Softchoice. We also keep in mind any future or upcoming roles you may be a fit for. As part of our selection, onboarding and development process, we utilize tools to help us better match candidates with our roles.
Applying for a role at Softchoice is not complete until you have completed both the formal online application and the Predictive Index tool (PI). Completing the PI tool will take no more than 10 minutes of your time.
If we see a match with your skills and our open roles, we will reach out to you to schedule time to talk so that we can learn more about you and you can learn about us. Only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise.
Need more convincing this is the right next step in your career? Here are the reasons why folks love working here!
Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 13 consecutive years
Softchoice certified as a Great Place to Work in the United States (2016)
Meaningful work that drives professional development
Ability to enter and grow within the technology industry
Being part of a winning, high performance team
Every employee gets two paid volunteer days per year
We serve large and mid-sized clients from a variety of industries
We've raised over $2 Million through our staff-run charity Softchoice Cares
1 in 5 employees have invested in an ownership position in Softchoice
Softchoice is one of the largest IT solutions and Managed Services providers in North America! We are an influential, growth-oriented organization determined to enable our people, our clients, our partners and the communities we serve to realize their potential. Our unique culture fosters a friendly, open-minded workplace where employees are encouraged to bring their whole selves to work. As a member of a dynamic, high-performing team, each Softchoice employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact.
We would like to thank you personally for applying to Softchoice.
Please note that we will review your application and only those candidates selected for further consideration will be contacted directly. However, we will retain your application on file and would be pleased to contact you if further opportunities arise. Again, thank you for your interest in a career at Softchoice!