Senior Project Manager

Servicelink, A Black Knight Company Virginia Beach , VA 23452

Posted 2 months ago


The primary function of the Senior Project Manager is to drive business and/or Information Technology projects that have a significant enterprise-wide or strategic impact. The Senior Project Manager will ensure that requirements and deliverables are clearly defined, documented, and have appropriate stakeholder sponsorship. The Senior Project Manager will manage all aspects of the project across all functional teams, and is responsible for the timely and successful completion of all assigned projects.


  • The Senior Project Manager is responsible for following standard processes to make the best use of limited resources (time, money and people) to achieve project deliverables and meet project milestones

  • The Senior Project Manager coordinates cross-functional teams as appropriate to ensure successful achievement of project goals

  • Creates and maintains project plans that track the completion and delivery of all milestones. For projects with IT deliverables, components include development, quality assurance, documentation, deployment, training and ongoing support. Non IT project components may include the implementation of new or changed operational processes, coordination of customer deliverables, coordination of legal contracts or other agreements and other project-specific components

  • Compiles and tracks financial and resource budgets for each project

  • Provides clear and concise communication to project teams and stakeholders

  • Ensures clarity of requirements

  • Identifies, documents and communicates project risks and issues, including escalation and the identification of mitigation strategies

  • Conducts and facilitates meetings. Provides regular and concise project status to all stakeholders, prepares and delivers status presentations to executive and/or client audiences as required

  • Applies cross-organizational problem-solving skills and negotiates compromise among and between project stakeholders

  • Conducts project lessons learned sessions at project close-down or at phase completion for large multi-phase projects

  • Accomplishes all of the above in accordance with standard procedures

  • All other duties as assigned



  • Undergraduate or graduate degree in Business, Management, Computer Science, Information Systems or Information Technology or related field or equivalent work experience

  • PMI Certification preferred but not required

  • Experience in the Financial Services industry including valuations, title, closing, default and loss mitigation services a plus, but not required

  • 7 years of related work experience with 5 years project management or related experience

  • Strong verbal and written communication skills

  • Exceptional project management skills, including proficiency with project management tools such as Microsoft Office, SharePoint and time tracking tools

  • Keen ability to build consensus; ability to influence others and negotiate compromise, especially those not in the project manager's reporting structure

  • Strong Client and C-level executive presence

  • Experience leading and motivating large, complex and cross-organizational teams

  • Familiarity utilizing project management and software development methodologies and best practices

  • Has a proven record of delivering projects according to plan, on time and within budget

  • Able to work independently with minimal supervision

  • Ability to manage and direct multiple projects concurrently


Working conditions are normal for an office environment. Must have the ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance.


Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension Understanding written sentences and paragraphs in work related documents.

English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Speaking Talking to others to convey information effectively.

Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Instructing Teaching others how to do something.

Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management Managing one's own time and the time of others.

Writing Communicating effectively in writing as appropriate for the needs of the audience.

Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Written Comprehension The ability to read and understand information and ideas presented in writing.

Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Near Vision The ability to see details at close range (within a few feet of the observer).

Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition The ability to identify and understand the speech of another person.

Speech Clarity The ability to speak clearly so others can understand you.


Sitting up to 95% of time

Walking up to 5% of time

Occasional standing, stooping, kneeling, crouching and reaching


LoanCare is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, or any other characteristic protected by applicable law.

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Senior Project Manager

Servicelink, A Black Knight Company