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McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald's, but to build a better McDonald's.
We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world.
We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we've launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.
We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.
McDonald's is undergoing a technology-led transformation, and the Global Technology PMO is at the center of this bold change at McDonald's! Our primary purpose is to ensure operational excellence and drive growth for McDonald's through technology. The team actively supports the implementation of key critical initiatives across the global organization.Under general direction of a PMO Director, Portfolio Manager, Initiative Leader, or business leader, the Senior Project Manager leads and leads high-priority / very complex projects, which often require considerable resources and high levels of functional integration, with adherence to quality, deadline and budget standards!Primary Duties:Lead execution of tasks to achieve the project goal.Lead changes to the project scope, schedule, and costs using appropriate verification techniques to keep the project plan accurate.Measure project performance using appropriate tools and techniques in order to supervise the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all partners.Align partners and team members by ensuring a common understanding of project plan expectations.May be responsible for managing/ recording detailed customer requirements, constraints, and assumptions with partners to establish the project results, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter.Work to implement approved actions and workarounds to mitigate risks
Improve team performance by leading, mentoring, and training, and communicating effectively. Treat people well.Document high-level risks, assumptions, and constraints using historical data and experienced judgment to understand project limitations.Lead key findings from project retrospectives.May serve as backup to the Program Manager.Act as a mentor leading others with the adoption of PMO processes and standards.Have experience doing the following:Defining project roles, responsibilities, methodology, and tools.Providing input on delivery model and standard methodologies.Supporting, leading, or ensuring the standardization of processes for implementing projects across all clients, in accordance with standard methodologies.Identifying, and/or elevating ideas for improving the delivery model offer and methodologies.Main areas of focus and the approximate time spent on each is as follows:Project Leadership, Planning and Execution of high-priority projects
30%Partner Management & Communication Planning
25%Project Change Control and Measure Performance
20%Project Risk and Issue Management
20%Adhere to PMO Standards, Processes and Tools
Demonstrate and Educate as a Deep Subject Matter Expert (SME) in Project Management process and tools.Mentor client team(s) on effective consulting for projects.Experience communicating effectively with management and direct client contact.Experience with software methodology development processes.Ability to build presentations and write business cases for senior leadership.Ability to work under tight deadlines leading multiple key business priorities.Project budgeting/costing expertise.Ability to solve very complex problems in a variety of work situations.Proficiency with MS Office and common Project and Portfolio Management (PPM) software.Solid understanding of technology solutions.Highly qualified with dev/ops principles.Motivational leadership skills.Minimum of 6 years experience in prior corporate and global project management required.Bachelor's degree in related field required: Project Management Professional (PMP) preferred; Agile Certifications preferred (e.g. PSM, CSM, etc.)
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