Senior Project Manager

Epsilon Plano , TX 75023

Posted 6 months ago

About the Opportunity

The Lead Project Manager for Platform Delivery has the primary responsibility for a new client implementation, a significant addition or change to a client's existing infrastructure, or day to day management of a large, active client. The Senior Project Manager creates project plans and tracks and drives progress towards the delivery objectives established mutually with the client in the SOW, while ensuring delivery best practices are employed

The project manager manages the daily responsibilities associated with delivering world-class digital solutions for single or multiple clients.

Essential Functions

  • Performs project completion using internal or external customer perspective, typically from initiation through delivery

  • Coordinates cross-functional teams through meetings and progress measurement activity which bring distinct, specific projects to completion both on time and within budget

Knowledge & Skills

  • Excellent understanding of project management principles, such as organization, documentation, and delegation

  • Excellent communication and negotiation skills

  • Able to interact with staff/colleagues of varying levels

  • Able to prioritize work and shift priorities as needed to meet aggressive deadlines and milestones

  • Able to identify and resolve issues

  • Able to complete successful projects that are on schedule and receive high satisfaction results

  • Able to function, and successfully manage, in a demanding and stressful environment

  • Able to negotiate, manage conflict, and manage customer concerns that cause disappointment, dissatisfaction, or frustration for the customer

  • Able to identify most effective and appropriate PM methodology(ies) based on project scope and complexity

  • Able to mentor other PMs

  • Able to deviate from standard/established PM methodologies to accomplish dynamic project completion

Duties & Responsibilities

  • Manage project development and execution from initiation through closure; be accountable for the project along with the project sponsor

  • Build and maintain knowledge of clients' business, competition, and industry trends

  • Provide assistance & advice to aid in developing strategic approaches to the development of solutions

  • Work with the project sponsors and stakeholders to ensure projects are fully defined, and assist in developing any supporting documentation needed

  • Clearly communicate expectations to project stakeholders

  • Estimate project timeline's level of effort and cost

  • Create, update, and maintain project plans and schedules to keep project teams aligned & maintain accurate project forecasts and statuses

  • Manage team assignments and balance workload in a deadline driven environment

  • Track and report on project milestones and provide status reports to project sponsors and stakeholders

  • Effectively apply our methodology and enforce project standards & governance

  • Manage change control process; perform risk assessments and analysis to identify and document impact of any proposed changes

  • Ensure change requests are documented and stored appropriately

  • Monitor performance against quality goals and implement corrective action as needed

  • Ensure work product accuracy before delivery to client

  • May manage one or more direct reports


  • 8 years of related experience; 5-7 years of Project Management experience preferred

  • Combination of education and experience to successfully perform the essential functions of the job


  • Scrum Master certification preferred

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.

About Epsilon

Epsilon is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ Affiliate, one of the world's largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands. An Alliance Data* company, Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visit and follow us on Twitter @EpsilonMktg.

Alliance Data provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.

For San Francisco Bay Area:

Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance

Alliance Data is an Equal Opportunity Employer.

Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.

Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.

Alliance Data participates in E-Verify.

Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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