Senior Project Manager, E-Commerce Enablement

Job Description

Whole Foods Market is the world's leading retailer of natural/organic foods with more than 500 stores in the U.S.A., Canada, and the United Kingdom. We are looking for a Senior Project Manager to build out the project management office (PMO) and support the delivery of complex, multi-channel, cross-functional initiatives.

In this role, you'll partner with Global E-Commerce Program teams to lead the scoping, planning, and execution of enterprise projects that support high-profile and high-impact business initiatives. To be successful in this role, the candidate will be able to integrate and manage multiple large-scale programs, build interdependent schedules, identify and communicate key milestones, and deliver end-to-end project solutions to support the business. The candidate will identify and implement win-win process and tool solutions and raise the bar on deliverables for programs that extend from online and in-store pilots to large-scale operational changes.

This role requires advanced project management skills, strategic thinking, relationship building, problem solving, and effective communication skills with peers and leadership. A track record of proactive change management, along with the ability to operate independently and autonomously are key to the success of this role.

This hybrid position is based in Austin, TX and requires a minimum of three days per week in the office.

Responsibilities:

• Charters the development, implementation and continuous improvement of PMO policies, procedures, practices, tools, and training leading to a highly effective and streamlined project management office.

• Plans, estimates, organizes and leads implementation of enterprise level, cross-functional projects in coordination with eCommerce Team Members and Leadership.

• Uses business needs and past project experience to create full- scale project plans and documentation, encompassing:

• Project charters, inclusive of program scope, justification and objectives

• Project plan, inclusive of project goals, timelines, resource allocation, deliverables, dependencies and budgets

• Responsibility assignment matrix

• Risk assessment, tracking and mitigation planning

• Program status and health reporting

• Change management and long-term support plans

• Project retrospective reporting

• Builds, develops and grows business relationships with stakeholders, leadership and expanded teams vital to program success.

• Demonstrates advanced planning and stakeholder engagement skills to set and manage realistic program timelines.

• Proactively identifies potential risks, barriers or roadblocks to programs, recommends mitigation scenarios and contingency plans, and manages change in a creative and logical manner across the organization.

• Evaluates and recommends continuous improvements to tools, mechanisms, teams and training to optimize ways-of-working.

• Supports department goals, identifies synergies, and suggests process and communication improvements to help our cross-functional team work more efficiently.

Qualifications:

• 4-6+ years of project management experience.

• Proven success building out an end-to-end Project Management Center of Excellence.

• Ability to define project scope, goals, deliverables, establish RACI, and proactively create net new documentation as needed by the department.

• Experience with management and tracking tools such as Smartsheet, Workfront, Confluence and JIRA; Certs for PMP or CSM a bonus.

• Strong leadership presence, self-motivated and proactive relationship builder across diverse stakeholder groups that drives consensus and clarity.

• Excellent organizational skills, attention to detail and a strong sense of urgency and follow-through.

• Outstanding communication and problem-solving skills.

• Active listener that understands Team needs and creates win-win solutions.

• Enthusiastic ambassador of Whole Foods Market with an understanding of and appreciation for our Core Values, Leadership Principles and Culture.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.