Senior Project Management / Program Manager (It/Healthcare Claims System Implementations)

Conduent Incorporated Philadelphia , PA 19107

Posted 2 months ago

About Conduent

Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It's why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent's differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent's solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at

Job Description

Job Responsibilities

  • Accomplishes strategic objectives by overseeing multiple project activities.

  • Manages human resource goals by recruiting, training, coaching, and disciplining employees.

  • Communicates job expectations by planning, monitoring, appraising, and reviewing job contributions.

  • Plans and reviews compensation actions and enforces policies and procedures.

  • Achieves operational objectives by contributing information and recommendations to strategic plans and reviews and preparing and completing action plans

  • Implements production, productivity, quality, and customer-service standards by resolving problems, completing audits, identifying trends, determining system improvements, and implementing change.

  • Meets financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.


  • Proven experience as a Program Manager or other managerial position

  • Thorough understanding of project/program management techniques and methods

  • Excellent Knowledge of performance evaluation and change management principles

  • Excellent knowledge of MS Office; working knowledge of program/project management software (Basecamp, MS Project etc.) is a strong advantage

  • Outstanding leadership and organizational skills

  • Excellent communication skills

  • Excellent problem-solving ability

  • BSc/BA diploma in management or a relevant field; MSc/MA is a plus

Program Manager Qualifications / Skills:
  • Staffing, planning, and people management

  • Managing performance and profitability

  • Financial planning and strategy

  • Promoting process improvement

  • Strategic planning

  • Dealing with complexity, analyzing information, and implementing company vision

Education and Experience:

  • Bachelor's degree or equivalent experience preferred

  • Minimum 3-5 years' experience in relevant industry

  • Minimum 1-3 years' management experience


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

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Senior Project Management / Program Manager (It/Healthcare Claims System Implementations)

Conduent Incorporated