Senior Project Leader

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS's technology services organization. Its mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services (ITS)/ Enterprise Solutions Engineering / Division of Personnel Computer Systems is recruiting for one (1) Computer Specialist (Software) II, to function as a Senior Project Leader, who will:

• Support ITS work unit engaged in highly complex computer systems development and analysis, web application design, programming, data communications.

• Develop and enhance applications using NET technologies (ASP.Net, .Net Core, C#, MVC, Web API, Windows Services)

• Create data definitions, complex database objects, stored procedures in MS SQL database.

• Communicate with users and business stakeholders to specify objective for the proper planning and development of new systems.

• Conduct full system and parallel testing after the completion of other tests for a new or enhanced computer system.

• Prepare and implement detailed project plans and provide the status of assigned projects on written reports or at meetings.

• Design proposed automation system and develop system specifications. Prepare written reports that summarize the new system design or enhancement. Recommend appropriate connectivity between processor platforms and recommend microcomputer software packages where applicable.

Minimum Qualifications

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or

(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or

(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification

requirements.

Special Note

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Preferred Skills

• Experience in developing browser and Windows-based software using .Net and related software development technologies, tools and version control platforms, such as ASP.Net/.Net Core/Angular/C#/jQuery/MSSQL.

• Ability to analyze, design and document applications that meet business user and agency requirements ability to resolve technical issues communicate with users, oversight the ITS division applications and complete assigned work under general direction.

• Exceptional analytical and problem-solving skills.

• Strong initiative and ability to perform as technical lead with organization skills.

• Experience in quality analysis and lead experience in a technical environment.

• Experience in testing .Net, SharePoint applications.

• Experience in testing SQL to validate database updates.

• Experience with issue tracking tools such as JIRA, QC and ServiceNow.

• Excellent interpersonal, organizational, written, and oral communication skills.

• Experience with load/performance testing.

• Experience with Azure DevOps and CRM.

• Ability to multitask and be pro-active in a fast-paced environment.

• Knowledge in project lifecycles and methodologies e.g. Waterfall, Agile, Hybrid.

• Have a sharp eye to identify and automate testing.

• Strong experience with cross browser and cross platform testing (PC, mobile and tablet)

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.