Senior Program Support Assistant

Position Details

Summary

Operating Title Senior Program Support Assistant Long Classification Title Senior Program Support Assistant Campus Location Durham Department UNH CEPS Mechanical Engineering Summary of Position

Senior Program Support Assistant will have joint responsibilities in the Center for Ocean Engineering (COE) and the School of Marine Sciences and Ocean Engineering (SMSOE).

The Senior Program Support Assistant reports to the COE Director and the SMSOE Administrative Systems Specialist and on academic matters works in close collaboration with the BSOE Undergraduate Coordinator, the OE Graduate Coordinator. The job involves a variety of tasks with distinct "seasons" and recurring tasks, for example, there will be more emphasis on academic program support at the beginning and the end of the fall and spring semesters, while at other times it will be on operations and general administrative support. The job location is in Chase Ocean Engineering Laboratory on the UNH Durham Campus.

Acceptable minimum level of education HS or equivalent Acceptable minimum years of experience 3 years Additional Job Information Posting Number PS4575FY24 Other minimum qualifications

• High School graduation and four years of related experience involving duties of increasing responsibility requiring discretion and independent judgement, or Associate's Degree and two years of related experience, or a combination of higher education and related experience equal to four years.

• Computer skills including working knowledge of Office 365 products, word processing, email, spreadsheets, database management, use of search engines, keyboarding skills, and other software applications as required.

• Effective written and oral communication skills.

• Organizational skills

• Ability to establish and maintain effective working relationships with faculty, staff, students and the general public.

Additional Preferred Qualifications

• Bachelor's degree

• Other credentials related to core responsibilities.

• Experience in a college/university work environment especially requiring coordination across academic and non-academic units.

• Experience with the following programs: Banner, Webi, , Canvas, Extender, Drupal. Experience with social media to include Facebook, Instagram, Twitter and LinkedIn.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting https://jobs.usnh.edu/postings/60752 Percent Time Information (FTE) 1.00 Grade 12 EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Details

Posting Date 05/01/2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? No Job Category Hourly Staff (Non-Exempt) Appointment Type Regular If TERM position provide projected end date Equipment/Instruments Drivers License and Physical Requirements. Please check all items that apply. None applicable

Duties / Responsibilities

Job Duties

Duty/Responsibility

Academic Responsibilities:

• Support of students and faculty in the OE undergraduate (B.S.), OE graduate (M.Eng., M.S., Ph.D.) and SMSOE courses and programs in all administrative matters, including: time and room scheduling, maintaining student records and other records (with adherence to HIPAA/FERPA), databases and materials and relevant to the programs, liaison to the College of Engineering and Physical Sciences (CEPS), SMSOE, Registrar's office and the Graduate School, and using UNH provided enterprise software.

Duty/Responsibility

Support of Operations for Chase Ocean Engineering Lab (COEL), COE and SMSOE

• Provide operations support: scheduling of COEL controlled rooms and managing building and lab access using UNH provided programs.

• Support center/office business functions such as making purchases, operating office equipment, ordering and maintaining office inventory and supplies.

• Manage scheduling (via calendars) and billing (monthly) for COEL tanks, SMSOE vessels and vehicles, and track usage.

• Process monthly utility invoices.

• Manage COEL classroom signage including digital signage.

Duty/Responsibility

General Administrative Support in COE and SMSOE

• Point of contact for Chase Ocean Engineering Lab. Act as COE receptionist answering inquiries, routing calls and electronic mail as appropriate.

• Coordination of incoming and outgoing mail and packages.

• Prepare and update documents and electronic files as necessary. Assist with communication within the Center (COE), liaison to SMSOE. Work with COE director to review COE operational finances and assist with reconciliation if necessary.

• Assist with COE or SMSOE events and tours, e.g., Open House or facility tours, Ocean Discovery Day, Graduate Research Symposium. Maintain COE/SMSOE distribution lists.

• Perform website updates.

• Perform administrative tasks as assigned.

Supplemental Questions