As a member of the RTI Global Talent Development (GTD) Division each Senior Program Manager (SPM) will be responsible for designing, developing, and deploying enterprise level Leadership and Career Development Programs for all levels of employees including management and leaders. The SPM will work in partnership with the Director of Global Talent Development and members of the Global Talent Development Team to ensures all leaders at RTI are developing requisite capabilities necessary to lead and develop staff and meet business results today and in the future. The SPM will work with global stakeholders and partners to determine what learning and development (L&D) content and channels best enables RTI managers and leaders that produce desired business outcomes and reinforce the leadership culture at RTI. Using a highly collaborative and consultative approach, the SPM will work closely with consultants, instructional designers, developers, and others to determine whether offerings in the portfolio meet the needs of the business as well as partner closely with other stakeholders within the Human Resources team and across the business to build comprehensive talent development solutions. The SPM will have a learning and development portfolio mix that includes leadership, business development, project management, scientific stature, risk/required training, collaboration, and core functional and professional skills. The portfolio will be divided amongst two SPM and work in concert with the Director.
Carry out plan for L&D portfolio mix that includes leadership, business development, project management, scientific stature, risk/required training, collaboration, and core functional and professional skills.
Establish and implement ongoing portfolio curating plan for all offerings within the learning and development portfolio including selection of external vendors, suppliers, facilitators, coaches, assessments, and curation of available open source content like MOOCs, articles, podcasts, etc.
Manage relationships with other RTI content providers and with other vendors for content in leadership development portfolio.
Gain support of relevant team members for building/buying courses, and curating decisions
Assemble effective, scalable, and affordable curricula.
Partner with instructional designers/developers to establish clear, behavioral-based, relevant learning objectives for new or updated offerings within assigned portfolios
Review and validate designs with instructional designer/developers at key development milestones.
Maintain industry knowledge and awareness of trends related to leadership and management.
Provide key thought partnership to the L&D team in executing the vision and strategy of the learning development portfolio as a leader in the space.
Skills and Abilities:
Proven track record of designing, developing, and implementing effective learning/talent development programs and solutions that are practical, realistic, and scalable; proven ability to translate learning theory into practical, consumable, and scalable solutions is critical
Background in change management consulting, instructional design/ development, and implementation of learning and development solutions, with a mix of formal and informal elements aligned to the 70-20-10 model (e.g. experiential, social and connections, formal) and omnichannel methodology
Excellent training and facilitation skills and expertise
Experience working in a globally matrixed environment, with a track record of balancing global and geographic needs to produce impactful business outcomes
Highly consultative approach and a proven track record of effective collaboration and influence at all levels of an organization, with demonstrated capability to achieve goals in a fast-paced and continuously evolving environment
Ability to work in and manage ambiguity, uncertainty, and volatility, including dealing with issues, problems, and events that do not always have a process, system, or solution in place
Demonstrated ability to clearly identify meaningful business impact and success metrics for L&D solutions, and a proven track record of analyzing and reporting on these measures in a practical and salable manner
Ability to act and address any solutions that are not producing the desired impact
Excellent written and verbal communication skills, with the ability to present and translate complex, strategic ideas or concepts in a business and user-friendly manner
Have a high level of comfort in Learning Management Systems, eLearning development platforms, and learning analytics
Demonstrated capability in project management
Strong planning, organizational, and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines and adapt to a changing business environment
Strong attention to detail
Ability to function independently and as part of a team with a positive attitude, grit, resilience, strong work ethic and commitment to excellence
Outstanding customer service, high level of initiative, and problem-solving skills
Oral and written fluency in the English language, and additional languages a plus