Senior Program Manager

Dish Network Corporation Englewood , CO 80110

Posted 1 week ago

DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch.

The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world. Equipped with Boost Mobile and its 9 million customers as the newest part of the DISH brand, we're setting our sights on competing in the prepaid and postpaid retail wireless market as the nation's fourth facilities-based mobile carrier. This Product Owner will be working within the Boost Mobile Platform and Project Management under the Business Operations team.

Candidates preferred in Irvine, CA or Denver, CO locations. They will be working in a collaborative and fast-paced environment spanning the Boost Mobile and broader Dish organizations. Primary responsibilities include:

Business subject matter expert of technical functionality that supports the Boost business in different IT platforms. Lead and collaborate with cross functional business teams to understand, incorporate and solve for current technical/functional limitation(s) to achieve business strategic goals. Lead and document business requirements, use cases, and customer experience to meet business strategic initiatives in delivering MVP solutions.

Be analytical in translating customer/financial data and testing results into requirements and use cases in a timely manner. Understand dependencies and functional capabilities of different platforms and how it impacts the customer experience from an overall brand customer experience perspective. Resolve potential functional conflicts between various platforms with recommendations based on data and testing.

Collaborate with IT team(s) to ensure business requirements, use cases, and customer experiences align and satisfy business goals for products and services. Be a business advocate with various IT and cross functional teams. This will require a full understanding of the product and services being requested and the impacts to the business it will have (positively by implementing it and negatively by not implementing it) Be the business lead/POC on IT design, development, QA and implementation to ensure business objectives are met.

Be the business signoff on all technical documents. Identify functional gaps on various platforms by being proactive in documenting and recommending an approach that addresses gaps that may negatively impact the ability to support future business initiatives. Skills and experience BA/BS in a technical or business discipline, or 5-8 years of Product Owner, Product Manager, Project Manager, or equivalent combination of education and experience Excellent organizational, facilitation, and written/verbal communication skills required Ability to extract complex technical/functional needs on various platforms into a concise and logical requirements Self-motivated with strong, proven, analytical and problem-solving skills Ability to collaborate with cross-functional resources and work well in a rapidly changing environment Ability to advocate for business needs while solving technical and platform challenges Experience in the wireless industry preferred.

Compensation: $74,700.00/Yr. - $103,850.00/Yr. From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.

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Senior Program Manager

Dish Network Corporation