Senior Program Manager

Dish Network Corporation Englewood , CO 80110

Posted 1 week ago

DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch.

The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world. Equipped with Boost Mobile and its 9 million customers as the newest part of the DISH brand, we're setting our sights on competing in the prepaid and postpaid retail wireless market as the nation's fourth facilities-based mobile carrier. This Product Owner will be working within the Boost Mobile Platform and Project Management under the Business Operations team.

Candidates preferred in Irvine, CA or Denver, CO locations. They will be working in a collaborative and fast-paced environment spanning the Boost Mobile and broader Dish organizations. Primary responsibilities include:

Business subject matter expert of technical functionality that supports the Boost business in different IT platforms. Lead and collaborate with cross functional business teams to understand, incorporate and solve for current technical/functional limitation(s) to achieve business strategic goals. Lead and document business requirements, use cases, and customer experience to meet business strategic initiatives in delivering MVP solutions.

Be analytical in translating customer/financial data and testing results into requirements and use cases in a timely manner. Understand dependencies and functional capabilities of different platforms and how it impacts the customer experience from an overall brand customer experience perspective. Resolve potential functional conflicts between various platforms with recommendations based on data and testing.

Collaborate with IT team(s) to ensure business requirements, use cases, and customer experiences align and satisfy business goals for products and services. Be a business advocate with various IT and cross functional teams. This will require a full understanding of the product and services being requested and the impacts to the business it will have (positively by implementing it and negatively by not implementing it) Be the business lead/POC on IT design, development, QA and implementation to ensure business objectives are met.

Be the business signoff on all technical documents. Identify functional gaps on various platforms by being proactive in documenting and recommending an approach that addresses gaps that may negatively impact the ability to support future business initiatives. Skills and experience BA/BS in a technical or business discipline, or 5-8 years of Product Owner, Product Manager, Project Manager, or equivalent combination of education and experience Excellent organizational, facilitation, and written/verbal communication skills required Ability to extract complex technical/functional needs on various platforms into a concise and logical requirements Self-motivated with strong, proven, analytical and problem-solving skills Ability to collaborate with cross-functional resources and work well in a rapidly changing environment Ability to advocate for business needs while solving technical and platform challenges Experience in the wireless industry preferred.

Compensation: $74,700.00/Yr. - $103,850.00/Yr. From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Program Manager Test Management

Dish Network Corporation

Posted 2 weeks ago

VIEW JOBS 9/9/2021 12:00:00 AM 2021-12-08T00:00 Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable of turning ideas and strategies into world-class results. A Senior Program Manager for IT Wireless Test Management is responsible for the overall direction, coordination, implementation, execution, control and delivery of IT Wireless testing projects, ensuring consistency with company strategy, commitments, and goals. Responsibilities: Lead the planning and implementation of the IT Wireless testing projects Facilitate the definition of program scope, goals and deliverables Develop full scale Program plans working with various IT and Business teams Present and negotiate scope and schedule with customers, senior management, and IT teams Assemble and coordinate Program staff and manage program resource allocation Plan and schedule program timelines and necessary weekly/daily or ad hoc meetings Identify, document, mitigate, resolve risks issues and update program RAID as things change and evolve Provide direction and support to Wireless program team and coordinate with IT Wireless Program managers Constantly monitor and report on progress of the program to all stakeholders Implement and manage program changes and interventions to achieve program outputs Provide program evaluations and assessment of results throughout and post project deployment Report overall test status, dependencies and issues across multiple test teams Program oversight and coordination of testing across multiple testing phases, including Component, SIT and End-to-End testing Manage testing risks and issues across the program, develop contingency plan as appropriate Own defect management process for the program, ensuring defects are remediated and risks communicated Experience: 7+ years of Program Management experience - preferably in the delivery of IT Wireless System Solutions or IT Telecommunication Solutions Prior test management experience Ability to communicate effectively, both verbally and in writing, to interact effectively with IT management, software development and test teams, and infrastructure teams, and with business partners Knowledge of both theoretical and practical aspects of program management Knowledge of technical hardware program management techniques and tools Knowledge of working with Vendor SOWs, RFPs, and contracts Working knowledge of IT systems, Agile, and SDLC Direct work experience in technical infrastructure and security program management capacity and vendor management Proven experience in people management, strategic planning, risk management, and change management Solid experience with GSuite, Visio, and MSProject Ability to communicate effectively with senior level executives. Strong negotiation/facilitation skills with an ability to gain consensus Ability to consult, facilitate and manage expectations with leadership, IT teams and with customers Ability to translate and communicate a customer's strategic opportunities into requirements for the technical teams Ability to facilitate solutions in a complex IT technology and business environment and able to adapt quickly to change. Ability to manage customer expectations throughout the program implementation and delivery process. Ability to work on teams in a lead and participative capacity with many different and diverse stakeholders. Formal knowledge of Program management principles, processes, and tools Bachelor's degree in Computer Science, Information Systems Management, Engineering, or related degree preferred PMP certification and Advanced Degree preferred Desired Knowledge Areas: IT Platforms and Integrations between BSS, OSS, and Network Enterprise software releases MS Project Plan expertise essential Data networking AWS and Cloud Services Compensation: $86,400.00/Yr. - $137,100.00/Yr. From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test. Dish Network Corporation Englewood CO

Senior Program Manager

Dish Network Corporation