Are you passionate about working with data, driven to dive deep, and eager to make broad business impact? Amazon Web Services (AWS) Elastic Cloud Compute (EC2) Business Operations team is looking for a talented, highly analytical Senior Business Operations Program Manager who has a strong passion for developing insights, setting up analysis, and providing mission-critical information that drives efficiencies for EC2.
The Senior Business Operations Program Manager will be responsible for assessing our current processes to build a scalable Rhythm of Business that will improve the team's efficiency, will dive deep to invent and simplify mechanisms, and create reporting and analytics automation tools. The ideal candidate will take our current processes, analytics, and reporting to the next level by applying a data-driven approach to decision-making for business critical initiatives.
The ideal candidate will also be comfortable working independently and with cross-functional teams in a fast-paced, often evolving environment with little to no direction. He/she will be an excellent communicator and a leader with a passion for delivering results.
Program manage key initiatives: Goals, OP1, Business Reviews, and headcount management.
Design scalable processes ("Mechanisms") that align to business volume growth and complexity.
Drive change management by uncovering opportunity areas to improve operational performance.
Develop an appropriate Rhythm of Business, standard business review templates and communication cadence with EC2 senior leaders at the VP-, Director-, and Sr. Manager- levels.
Create an EC2 Operational Excellence playbook as part of the program, including a communication plan, process roll-out, and ongoing support.
Program manage projects by communicating project status and roadblocks to senior leaders.
Earn Trust of senior leaders and insist on the highest standards by holding teams accountable to strict deadlines.
Prioritize projects and deliver results in ambiguous circumstances.
Amazon.com is an Equal Opportunity Employer Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.