Senior Program Manager

Coursera Mountain View , CA 94035

Posted 2 months ago

Coursera was founded by two computer science professors at Stanford with a vision of providing life-transforming learning experiences to anyone, anywhere. It is the world's largest online learning platform for higher education. 190 of the world's top universities and industry educators partner with Coursera to offer courses, Specializations, and degrees that empower over 40 million learners around the world to achieve their career goals. Over 1,800 companies use the company's enterprise platform Coursera for Business to transform their talent. Coursera is backed by leading venture capital firms such as Kleiner Perkins Caufield & Byers, New Enterprise Associates, GSV Capital, International Finance Corporation, Laureate Education Inc., and Learn Capital.

In 2016, we began hosting accredited online Masters degrees provided by our university partners, which provide a more convenient, lower-cost, "stackable" means of earning credentials identical to their traditional on-campus counterparts. We also launched MasterTrack Certificates, which provide Masters-level learning and pathways into Masters programs.

You will be responsible for working with stakeholders to gather requirements and for delivering robust project plans and milestones to deliver on business priorities. You will be responsible for rolling up status and reporting it via several channels (some you may need to create).

You must have a technical mindset and be able to clearly communicate issues, solutions, and any other necessary information across the broad range of stakeholders. You must excel at working with engineering, design, and product leads to drive adoption of best practices for tracking and delivering projects on time and with predictability. You will also need to have the drive and enthusiasm to be an integral part of a technical team, and company, on a journey towards greatness, in part by being able to work together to overcome challenges and collaborate with the wider team and stakeholders to deliver the optimal outcome.

Your responsibilities:

  • Work with stakeholders across the organization to understand product and feature deliverables

  • Manage multiple, related projects to ensure on-time delivery

  • Communicate effectively with stakeholders and tech teams to support the ongoing partnership between teams and understand how the products are used in the organization

  • Help to create tracking and reporting mechanisms that lead to predictable outcomes, and work with teams to facilitate adoption of this type of rigor

  • Contribute to scoping discussions and challenge assumptions when and where required

  • Maintain technical and stakeholder facing status reporting

  • Effectively handle ambiguity while working to diminish that ambiguity for your teams and the stakeholders

Your skills:

  • Excellent technical knowledge and an understanding of product lifecycles

  • Great organizational skills and a high level of oral/written communication skills

  • Ability to synthesis and solve challenging business/technology problems

  • Able to prioritize own workload across multiple projects simultaneously and be comfortable working in a dynamic environment

  • Able to work with cross functional teams to deliver the implementation of new features as well as resolve operational issues

  • A keen sense on when to tactfully pushback as appropriate to ensure your team is able to deliver successfully

  • A love of constantly improving yourself and influencing your teams to do the same

  • Previous experience working with multiple teams with various levels of interest in and adoption of tracking methodologies

If this opportunity interests you, you might like these courses on Coursera

  • Critical Thinking in Global Challenges

  • Managing Project Risks and Changes

  • High Performance Collaboration: Leadership, Teamwork, and Negotiation

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Senior Program Manager

Coursera