Senior Program Manager, Alexa Voice Service

Amazon.Com, Inc. Seattle , WA 98113

Posted 4 weeks ago

Interested in the Amazon Alexa Voice Service (AVS) and the future of voice-powered connected devices? Come work on it! This is an opportunity to join a team that is inventing the future and building an exciting new Amazon business. The AVS team is searching for a dedicated Program Manager to build partner-facing programs and processes that scale. This role will interact with a variety of internal stakeholders to include Business Development, Solutions Architects, Product Management, Marketing, Business Intelligence and others to establish processes, programs, and enablement materials that will help grow the business. The ideal candidate will have strong program/project management skills, experience building out partner networks, be process oriented, enjoy creative problem solving, possess excellent customer engagement and communication skills, and work effectively in a cross-functional, fast-moving environment. You must also be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

Key job functions of this position are:

  • Develop and implement an overarching program framework for the AVS Solution Provider network.

  • Work with internal stakeholders to understand business needs, develop program objectives and deliverables, and execute according to plan;

  • Directly impact the development and launch of programs and processes;

  • Develop a strategy and mechanisms for tracking business impact and other performance indicators;

  • Manage definition and addition of program collateral;

  • Identify process improvements and/or automation that eliminate duplication and streamline joint efforts;

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