Senior Program Assistant - Board On Health Care Services

Job Description Summary:

ABOUT THE BOARD

The work of the Board on Health Care Services is helping to shape the direction of health care in the United States and abroad. To enable the best possible care for all patients, the Board promotes independent, reliable, and scholarly analysis of the organization, financing, effectiveness, workforce, and delivery of health care. With special emphasis on quality, cost, and accessibility, the Board has undertaken a concerted effort to assess and improve the nation's quality of care.

ABOUT THE OPPORTUNITY

Performs complex clerical and administrative duties for assigned program(s) or project(s) under minimal supervision. Coordinates logistical and administrative aspects of meetings.

Writes, edits, and formats routine correspondence. Interfaces with committee members and performs duties involving committee activities. Plans administrative aspects of unit and committee, forum, and other types of meeting.

May participate in research efforts including collection, assembly, and tabulation of data, as well as researching and summarizing literature. May guide work of program assistants and temporary staff.

Under minimal supervision, primary function is the performance of clerical and administrative tasks requiring the consideration of multiple variables to determine proper course of action. Secondary function may involve basic research activities.

Uses pre-determined guidelines to assist in decision-making. Incumbent may lead and provide functional guidance to lower level support employees.

PLEASE NOTE: A COVER LETTER IS REQUIRED FOR CONSIDERATION.

Job Description:

ESSENTIAL JOB DUTIES

ADMINISTRATIVE

Performs routine and complex clerical and administrative tasks including word processing, copying, faxing, filing, answering and screening calls, writing and editing correspondence, and compiling and coordinating mailings. Assembles and reproduces agenda books and briefing materials.

Prepares vouchers and reviews and processes travel expense reports in compliance with applicable policies and procedures. Performs administrative-related Federal Advisory Committee Act (FACA) compliance tasks.

EVENT PLANNING AND MANAGEMENT

Coordinates logistical arrangements for in-person, hybrid, and virtual committee meetings, forums, workshops, etc. Provides on-site and/or virtual assistance administrative support for meetings.

Coordinates travel and lodging arrangements. Selects menu and arranges for support services. Registers attendees.

Provides assistance at meetings and resolves issues. Assembles and reproduces agenda books and briefing materials.

RESEARCH

Performs basic research activities, including literature searches for staff and committee members. Gathers references. May participate in other research efforts including collection, assembly, and tabulation of data and summarizing literature.

INFORMATION MANAGEMENT

Creates, maintains, and updates records, databases, and files. Updates applicable databases and systems on a timely basis and ensures documents and files are accurately maintained and archived.

Maintains email and distribution lists. Where applicable, updates and maintains web pages.

PUBLICATIONS

Inputs edits and proofreads reports. Formats text and publications.

Coordinates with printers/publishers to have materials printed. Secures necessary permissions and forms for publication. Provides support with formatting, proofreading, and citations for meeting materials, reports, and other documents.

STAFF DEVELOPMENT

Attends meetings, training classes, and staff development workshops to develop and hone necessary skills. May help mentor and train new support staff. May coordinate temporary help and supervise work of temporary staff.

REQUIREMENTS

A COVER LETTER IS REQUIRED FOR CONSIDERATION

EDUCATION

High School Diploma, GED, or equivalent knowledge.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Microsoft Office Suite. Ability to plan and support extensive meeting activities.

Ability to solve problems with supervisory consultation or by following procedures. Ability to prioritize work and the flexibility to change directions as the job dictates.

EXPERIENCE

Four years of related experience.

COLLABORATION AND TEAMWORK

Ability to develop relationships with co-workers and employees in other National Academies' departments through effective communication. Ability to work successfully in a team environment.

COMMUNICATION

Good communication and interpersonal skills with a proven ability to effectively interact with all levels of employees.

SUPERVISION

Reports to program coordinator/officer/director. Supervisor is available to organize work, set objectives, and to assist in problem resolution.

WORK ENVIRONMENT

Hybrid Office/Telecommute environment. Incumbent is expected to work onsite 40%. Occasional travel between National Academies' facilities and to off-site meeting/sponsor locations.

Compensation Range: The National Academies of Sciences, Engineering, and Medicine support equity, fairness, and transparency in our compensation programs.

An estimated compensation range for this position is $22.15 - $27.69 per hour. Compensation offered to the selected candidate will be based on the candidate's relevant knowledge, skills, and work experience, commensurate with compensation of current employees in comparable positions with similar knowledge, skills, and work experience, and subject to budget parameters. Note it is not typical for a candidate to be hired at the higher end of the range.

The National Academies' Statement on Diversity and Inclusion:

To promote diversity and inclusion in the sciences, engineering, and medicine, we are committed to increasing the diversity of the National Academies' staff, members, and volunteers to reflect the populations we serve. We pledge to cultivate an environment and culture that promotes inclusion and values respectful participation of all individuals who help advance the mission of the institution.

Equal Opportunity Employer:

It is the policy of the National Academies to recruit, hire, transfer, compensate, and promote people in all job categories and to administer all other personnel actions, terms and conditions of employment in a manner that is consistent with equal employment, and does not discriminate on the basis of race, creed, ethnicity, color, national origin, sex, sexual orientation, gender identity, age, religion, disability, medical condition for which a person has been rehabilitated or cured, marital status, family responsibilities, genetic information, political affiliation, personal appearance, matriculation, unemployment status, veteran status, or any other characteristic protected by applicable laws. It is also the institution's policy to recruit, hire, promote, and provide reasonable accommodation to qualified individuals with disabilities and covered veterans who are otherwise qualified.

Any qualification to be considered equivalent, in lieu of stated minimum, requires the prior approval of the Office of Human Resources.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Some functions in this description may be specific to a particular unit of the National Academies and not applicable to other units.

Job Family:

PROG

Employee Type:

Employee

Scheduled Weekly Hours:

37.5

City/State:

Washington, District of Columbia