Senior Program Analyst

Company Introduction 9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions.  Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, and artificial intelligence.  Learn more about 9th Way Insignia at https://9thwayinsignia.com.Team (Project) Introduction  

Identity Access Management (IAM) is divided into two business lines: Identify Services and Access Services. The primary services supported are the Master Person Index, Provisioning, Authorization Management Service, Single Sign-On Internal/ External, Veteran Health Identification Card, and Compliance Auditing Reporting.  

9th Way Insignia has an opening for a Senior Program Analyst to work in support of the Department of Veterans Affairs (VA), Office of Information and Technology (OIT) on the Identity and Access Management (IAM). This high-profile position serves as Insignia’s primary point of contact and leads the day-to-day contract operations, ensuring that the IAM technical scope is delivered within budget, schedule, and quality requirements. Professional Level 

The Senior Program Analyst position aligns as Level 3 Senior Consultant at 9th Way Insignia.  A Senior Program Analyst at 9th Way Insignia accomplishes department objectives by managing staff and processes and evaluating department activities. A Senior Program Analyst is responsible for planning, directing, and overseeing the operations and fiscal health of a unit, division, or department. A Senior Program Analyst require skills and qualifications such as exceptional leadership, communication and interpersonal skills. 

Functional Job (LCAT) Information

A Senior Program Analyst must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs. Must be able to use source data to evaluate the effectiveness of programs and business processes. Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations.  Senior PA must be able to effectively manipulate data to present program status and make recommendations on improving business processes. 

Responsibilities:

• Support the Program Manager, team, and stakeholders by collecting, compiling, and analyzing data to evaluate the business processes and programs.  

• As part of an Agile team, support continuous improvement efforts by identifying new data sources, gathering, and analyzing relevant data to evaluate potential or new processes and/or requirements.   

• Support program deliverables development and updates, and as appropriate, generate applicable deliverables.   

• Participate in stakeholder meetings to understand and document existing and emerging business requirements; work with team to ensure requirements are being included in future sprint activities.   

• Participate in team calls and meetings.  

• Provide coaching, mentorship, and oversight of less experienced Program Analysts.  

• Provide accurate and timely status reports on the progress of assigned tasks.  

• Support the development of documentation related to team activities and enhancements, particularly related to customer requirements development.   

• Create and maintain documentation on processes and procedures and participate in period reviews of existing processes.   

• Collaborate with staff and the Program Manager to prioritize requests for ad hoc report development.    

• Collaborate with team members on metadata management and integration of process assets to ensure data consistency and accuracy. 

Requirements:

• Bachelor’s degree in computer science, information technology, project management, or related field. 

• 5+ years of proven experience analyzing and evaluating processes and programs. 

• Familiarity with data warehousing concepts and technologies.  

• Excellent problem-solving skills.  

• Strategic Thinker  

• Strong communication skills to present recommendations and provide training.  

• Ability to collaborate effectively with cross-functional teams.  

• Must be authorized to work for any employer in the U.S  

• Must be able to obtain and maintain the required security clearance. 

Salary Range 

The salary range for this position is $60,069.60 – $83,255.02 

9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. 

Clearance, background investigation

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. 

Location This position is remote. 

9th Way Insignia reserves the right to adjust work location based upon mission requirements. 

Benefits 

Eligible employees will have access to our comprehensive benefits package which includes Medical, Dental, Vision, Voluntary Life Insurance, PTO, paid holidays, 401(k), FSA, HSA, and resources such as Employee Assistance Program (EAP) and Traveling Assistance. Company-paid benefits such as Telehealth, STD and LTD disability plans, and basic life A&D are also included. 

Legal We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.  hr@9th-way.com