Senior Program Administrator

Department: Education & Social Policy

Salary/Grade: EXS/8

Job Summary:

This position will serve to oversee major activities including: the development of Indigenous professional learning, curricular development, and partnerships that span 3 large research projects including Learning in Places, ISTEAM, and Expansive STEM Ed. In addition this person will be responsible for coordinating new professional learning programs, including the development of new ISBE approved micro-credential approved efforts, the development of an Indigenous student leadership academy serving both incoming NU students as well as prospective students in summer programming, and finally developing sustainable pathways for educational partnerships with tribal communities in the great lakes region and beyond. The initial position is a two year position with a third year option. The position may grow beyond this initial timeline.

Administration

Communications

Events

Faculty Support

Grants/Contracts

Outreach

Program Development

Recruitment

Strategic Planning

Student Support

Specific Responsibilities:

Administration

• Directs and leads development of program/project strategic plan.

• Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.

• Operationalizes goals & objectives; ensures that resources are created or obtained.

• Manages customer service; creates associated practices & procedures & metrics to measure success.

• Oversees data analysis & recommends & implements changes & improvement to better ensure attainment of mission.

• Manages logistics requirements, including facilities, venue, scheduling, technology, instruction, catering, etc.

• Oversees documentation of agreements between NU and partner institutions, ensuring that agreements are complete and reviewed by all necessary NU officials.

• Participates in developing IT strategy to meet the mission & needs of program/project.

• Ensures necessary hardware, software & network infrastructure technology services are appropriated from central or internal IT.

Communication, Outreach & Recruitment

• Builds and maintains collaborative relationships with internal and external stakeholders to increase program profile, reputation, visibility and support.

• Creates plan to drive awareness of program/project in appropriate markets.

• Partners with academia and organizations to continue to innovate & enhance program/project.

• Actively obtains market intelligence by monitoring program/project peers/competitors and sharing information with appropriate groups.

• Builds relationships with appropriate communities & organizations that will result in program/project enhancement.

• Oversees marketing of new and current programs/projects.

Events

• Develops, plans & implements strategies, goals & approach for programs & events.

• Oversees creation of events designed to implement program/project objectives.

• Collaborates with internal/external partners to ensure that events are implemented and meet or exceed planned goals.

Faculty Support

• Oversees recruitment of faculty

• Provides strategic recommendation for management of faculty appointments, credentialing & exit (retirement & termination) processes.

• Reviews policies, recommends changes, implements new & ensures consistent interpretation.

• Oversees all aspects of faculty administrative tasks (colloquium, seminar, travel, faculty COI survey, annual report, etc.) ensuring optimal faculty support.

Grants & Contracts

• Consults with & advises Principle Investigators (PI) in identifying & defining problems that can be resolved with scientific research that will help guide study design and methods to accomplish the scientific goals of the program/project.

• Prepares results & co-authors scientific papers for presentation & publication & disseminates information via seminars, lectures, etc.

• Creates data for use in grant submission.

• Develops new proposals for research including obtaining financial support.

• Writes technical reports detailing procedures, outcomes, and observations.

Program Development

• Determines goals, objectives, outcome measurements and metrics, financial feasibility, marketing strategies and collaboration opportunities with other internal and external organizations.

• Oversees the ongoing development and refinement of the program's/project's current and future curriculum and course offerings in consultation with subject matter experts.

• Recruits, hires, and directs instructors/faculty.

• Provides leadership for planning, scheduling, delivering and maintaining program(s)/project(s) to sustain quality instruction in all educational activity.

• Directs actions to consistently high quality standards across all partner programs, including admissions, teaching, grading, service levels, and facilities.Strategic Planning

• Develops and implements a comprehensive, visionary program/project strategy designed to continually grow and improve programs and build internal/external engagement.

• Provides guidance and support to staff in the creation of program/project components.

Student Support

• Oversees recruitment, application evaluation, interview, selection and notification of students or participants.

• Establishes admissions criteria in accordance with associated NU policy.

• Manages student orientation, registration, student life, graduation, etc.

• Addresses student matters, such as academic probation and other issues escalated from staff.

• Ensures that an advising system is in place to support all students, including working directly with prospective and enrolled students on issues ranging from qualifications for enrollment, course and placement planning, as well as career planning.

• Creates department strategy for structure, process, & staff support of students.

• Oversees academic year course schedule; monitors course registration & enrollments.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 5 years program/project administration or other relevant experience.

Target hiring range for this position will be between $80,000-$94,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:

At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:

Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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