Senior Product Support Engineer (Maplewood, MN)

3M Companies Maplewood , MN 55109

Posted 2 months ago

At 3M, we apply science in collaborative ways to improve lives. With $33 billion in sales, our 93,000 employees connect with customers all around the world.
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas.

Here, you can apply your talent in bold ways that matter.

Job Description:
3M is seeking a Senior Product Support Engineer for the Medical Solutions Division (MSD) Laboratory located in Maplewood, MN. At 3M, you can apply your talent in bold ways that matter. Here, you go.

Job Summary:

The person hired for the position of Senior Product Support Engineer will own the design intent for a specific set of commercialized medical devices within the Perioperative Platform of the Medical Solutions Division. This individual will lead and support projects that positively impact quality, performance, service, and cost, and will collaborate cross-functionally with manufacturing, regulatory, lab, business, and plant personnel.

For additional business group/division/product information, please visit: 3M Medical

This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.

Primary Responsibilities include but are not limited to the following:

  • Leads the design specification portion of medical device design controls

  • Participates in the development and maintenance of product and process understanding

  • Supports complaint, plant non-conformance, and Supplier Corrective Action Request (SCAR) investigations, as well as external quality system and technical audits

  • Significant involvement in supplier management

  • Leads design-related change control and the associated product changes

  • Maintains product design documentation in compliance with division Standard Operating Procedures (SOPs) and other regulatory requirements.

Basic Qualifications:

  • Possess a Bachelor's degree or higher in a science or engineering discipline (completed and verified prior to start) from an accredited institution

  • Minimum two (2) years of combined experience supporting and/or maintaining commercialized products in a private, public, government or military environment

Preferred Qualifications:

  • Minimum five (5) years of product support and/or manufacturing/production experience in the medical device industry

  • Medical device and/or Quality Management System (QMS) experience such as Food and Drug Administration (FDA) Quality System Regulation (QSR) and/or International Organization for Standardization (ISO) 13485

  • Experience in developing, assessing, improving and validating test methods

  • Effectively conducting root cause analysis and managing corrective / preventative actions

  • Change management experience

  • Strong demonstrated ability to lead teams, identify opportunities for improvement and drive change

  • Proven results managing projects to completion

  • Statistical knowledge and practice e.g. Design of Experiments (DOE), Sampling Plans, Statistical Process Control (SPC), Process and Product Process Understanding (PPU), and Lean Manufacturing

  • Strong communication skills (written, oral, and presentation)

  • Experience leading a cross functional team

  • Microsoft Office proficient, ENOVIA a plus

Location: Maplewood, MN

Travel: May include up to 15% domestic/international

Relocation: Is not authorized

Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M.
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.


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Senior Product Support Engineer (Maplewood, MN)

3M Companies