Senior Product Specialist

Position Summary

Provide daily support to sales force with respect to the Rheinhutte product lines.

This includes technical support (hydraulics or mechanical function), special pricing, and product information. Also, assist other departments with problems that may arise in a product's application in any phase of the order process. Assist on pump school and customer trainings.

Support preparation of business cases, bulletins, success stories to promote products.

Supports Sales in acquiring orders of centrifugal products to $4.9M per year worldwide.

Good understanding of proposals cost to estimate margins and discuss strategic winning propositions to be competitive in the market.

Essential Responsibilities

• Assist sales force (direct/indirect) by providing technical information, special pricing, and application support.

• Troubleshooting, field problems, pump selections, etc. (for both assigned products and others as directed by inquiry volume)

• Coordinate with application specialists globally

• When special pricing is required, determine cost and establish appropriate margins.

• Assist Order Entry in interpretation, clarification, and execution of customer orders.

• Pump School presentations.

• Prepare publications such as Application Newsletters and Product News.

• Assist Commercial Order Engineering in the interpretation of customer specifications to fully meet the customer's requirements for the application of a product.

• Travel to support product training & installation

• Assist Product Management on special projects (Bulletins, IOM's, Promotions, Forecasting, etc.)

Position Requirements

Education: BS Degree in Engineering (Mechanical or Chemical preferred)

Experience:

6+ years related pump and application experience

Other Skills/Knowledge/Experience:

Knowledge of plastic and metallic materials a plus.

Excellent communication skills

Must be a team player and problem solver.

Good Written and Oral Communications

Problem Solving Skills

Customer Focused\Orientated

Team Player and attitude of collaboration

Equal Pay Act Statement

We aim to pay our 'ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on 'what' they accomplish, but also on 'how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.