Senior Product Managers, Technical

Career Band:

L07

Be unstoppable with us!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

Position summary

T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Product Managers, Technical located in Bellevue, WA will serve in a key role within our Wholesale team, which provides technical support and internal consulting to our organization to ensure customer enablement, integration, and implementation of established T-Mobile products and services.

Position duties and responsibilities include, but are not limited to:

• Drive all aspects of Internet of Things (loT) and Mobile Virtual Network Operator (MVNO) focused network solutions, requirements, certification, and customer onboarding.

• Responsible for thorough alignment with appropriate engineering teams, apply education and experience to lead business strategy, requirements communication, and all validation activities to provide device solutions to our partners and customers.

• Provide technical leadership in sales presentations and product demonstrations and provide answers to technical inquiries from our customers.

• Apply education and experience to provide expert knowledge on data and device products and services offered by T-Mobile through the Wholesale Sales channel.

• Support the Business Development team by making technical presentations to customer and prospect senior executive management, clearly presenting technical concepts, platform capabilities, and loT/MVNO solutions with prospective partners.

• Work with Engineering and Product Development teams to ensure reliable enterprise focused products, including driving product certifications through our labs and enabling network trials for customers.

• Apply education and experience to review and assess product development requirements and develop feature specific test and certification plans.

• Responsible for collaborating with Project Management, Enterprise IT, Product Management, Engineering, and Sales Operations teams to achieve go-to-market deadlines for new products.

• Apply education and experience to troubleshoot and resolve loT device solution roadblocks for customers and serve as subject matter expert for new technologies and T-Mobile roadmap for loT ecosystem.

• Provide technical training to potential and current customers and internal teams.

• Provide sales team updates, including network coverage and build-out plans for the technical subject matter expert and owner for specific specialty high-level support and troubleshooting, and interface with engineering teams to resolve network issues and increase stability.

• Work with requirements teams for new feature testing scope and provide high-level overview to leadership and sales support on eSIM, 5G, and NB-loT use cases support on the T-Mobile network.

• Apply education and experience with wireless network design and architecture, LTE, NB-loT, LPWAN, 5G, remote access computing methods, layered communication protocols, enterprise security architectures and principles, IP and ATM networks, and WiFi networks and design.

• Rely on education and experience in .Net, C#, Java, Docker, Web Services, SOAP, REST, Azure ARM, and PowerShell.

• Telecommuting is permitted, but applicants must live within a reasonable commuting distance.

Skill requirements:

• (1) Employing understanding of handset and IoT device functionality, features, and interaction with Network and tools such as viz., Netscout, Cisco Control Center, Wireshark, iCSNE, Egis, Grandcental, EPCTool, NSM and other internal tools used to monitor performance of IoT M2M devices for multiple technologies like LTE NB, LTE CAT-M and LTE CAT 1+.
• (2) Utilizing expertise in Radio technologies like 5G, LTE, NB-IoT, LTE-M and understanding of platforms and tools to support customer devices and help customer launch new products and services in addition to troubleshooting device and network issues.
• (3) Independently managing internal teams working to troubleshoot device issues on 5G and LTE using tools such as netscout, wireshark, QXDM, QPST, QCAT and EFS explorer.
• (4) Utilizing technical knowledge gained from experience, incumbent must be able to present network technologies such as 5G, Fixed Wireless,LTE, and LPWAN, device capabilities such as features supported, MDM, network certification requirements and other technical knowledge such as T-Mobile BSS and OSS platform expertise to customer and prospective customers C Level executives.
• (5) Instructing lower-level team members on the use of tools such as viz., Netscout, Cisco Control Center, NextGen, Wireshark, iCSNE, Egis, Grandcental, EPCTool, NSM and other internal tools and technical presentations to support smaller sized customers.

Experience and education requirements:

PRIMARY REQUIREMENTS: Master's degree in Electrical Engineering, or related, or its foreign equivalent, and 5 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor's degree Electrical Engineering, or related, or its foreign equivalent, and 7 years of relevant work experience.

Additional:

• Location: Bellevue, WA

• This position is eligible for the employee referral program.

How to apply:

• Visit www.tmobile.jobs.

• Create a candidate profile, and apply to REQ276599.

OTHER: Work hours: 40 hours/week. Washington Pay Range: $167,752.28 - $219,300.00/year.

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile's amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):No

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.