Senior Product Managers, Technical

Career Band:

L07

Be unstoppable with us!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

Position summary

T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Senior Product Managers, Technical located in Frisco, TX will partner with internal and external stakeholders and leadership to understand the business and technology landscape of Promotions at T-Mobile and creatively define solutions in support of new product offerings, alleviating customer experience pain points and improving the architecture.

Position duties and responsibilities include, but are not limited to:

• Create, and manage product vision, strategy, and roadmap, and lead cross-functional teams to deliver high-quality products.

• Act as a primary point of contact for technical platform capabilities intake to Promo DevOps technology teams.

• Own the technical platform/product end-to-end and roadmap at the technology/functional level.

• Partner with business and internal and external stakeholders to understand current customer experiences, and identify areas of opportunity.

• Lead and manage platform/product roadmap and priorities with business and technology partners.

• Align multiple domains, both technical and non-technical, to the product vision.

• Lead platform/product backlog grooming sessions partnering with key resources.

• Partner with enterprise-quality/test team in the pre-production quality/test environment to triage and track Promo DevOps platform/product defects to complete resolution throughout the end-to-end lifecycle of a promotion.

• Manage the "big picture" of challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively define and implement technical solutions to those challenges.

• Inform and evangelize a strong customer focus and customer experience that aligns decision-making with IT investment choices and prioritization.

• Work with other Product Managers and businesses to identify and articulate initiative scope, benefits, and ROI.

• Collaborate with stakeholders to plan and manage platform/product releases.

• Manage capacity/work planning.

• Effectively and efficiently communicate with technical and non-technical audiences.

• Telecommuting is permitted, but applicants must live within a reasonable commuting distance.

Skill requirements:

• (1) Utilize system design expertise in Near-Real time data processing, Distributed event processing Microservices and Message brokers using Tibco (Cloud Enterprise, Rules and Decision Engines), Springboot, RabbitMQ, Kafka and Pivotal Cloud Foundry to drive technical solutions;

• (2) Utilizing platform technologies and components including security, performance, optimization, and API integration;

• (3) Identifying, analyzing, and synthesizing product usage data utilizing tools including Toad, Splunk, App Dynamics and using data to drive decisions for marketing and operations;

• (4) Writing technical documentation including Product capability and features, UML/Component and architecture diagrams, designing and developing API specification documents including Swagger to build detailed technical product requirements;

• (5) Working with integration patterns, API's, and protocols including REST, EDI, and SOAP to Drive adoption of Domain APIs and generate robust API ecosystem; and

• (6) Using knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment to deliver products faster and improve organizational performance.

Experience and education requirements:

PRIMARY REQUIREMENTS: Master's degree in Management Information Systems, Computer Science, Engineering, Information Technology, or related, and 5 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor's degree in Management Information Systems, Computer Science, Engineering, Information Technology, or related, and 7 years of relevant work experience.

Additional:

• Location: Frisco, TX

• This position is eligible for the employee referral program.

How to apply:

• Visit www.tmobile.jobs.

• Create a candidate profile, and apply to REQ276821.

OTHER: Work hours: 40 hours/week. Salary: $189,374.03/year.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):No

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.