Senior Product Manager

Tucows Bellevue , WA 98009

Posted 2 weeks ago

Tucows has been working on the Internet since the days when people unironically called it the Information Superhighway.

Today, we're the second-largest domain wholesaler in the world with tens of millions of domains under management (OpenSRS / Enom). We're doing all kinds of interesting things, including running an MVNO cell phone service (Ting Mobile) and building true fiber to the premises networks in towns and cities across the US (Ting Internet). We offer individual and small business domains and integration with various popular platforms (Hover/Ascio).

We're a team of over 600 people serving tens of millions of customers around the world. Our growth has been incredible, smart and measured (NASDAQ: TCX, TSX: TC). Our success is built on a solid technical and financial foundation.

We are seeking a hardworking, collaborative and resourceful Senior Product Manager to define market requirements, product strategy, specification of service features and capabilities, and drive the timely delivery of new products. You'll translate ideas into strategy and features, and follow product development from start to finish. Success in this role comes from our culture, diversity and dynamic distributed team, so we value people who are authentic, take ownership, and deliver together! We're looking for candidates from a range of backgrounds who know how to get things done. This role is a remote North American position.

Job Duties

  • Create and execute on product area vision, driving towards specific business goals through our customer experience; run experiments to validate these hypotheses and determine solutions to bring to market

  • Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end products

  • Work with senior management to create product plans, roadmaps, and coordinate with cross-functional teams

  • Ensure products and releases are launched correctly and on schedule

  • Make creative recommendations to expand product base and vision

  • Integrate with analytics tools, suggest ways to track product use and impact on end users

  • Own and work with marketing, design and engineering to build a sequenced backlog that aligns with business priorities and customer needs, act as PO for the set of scenarios you are driving.

  • Supervise critical metrics to understand the impact of experiments and new features launched, conduct root cause analysis on metrics, Drive/Measure OKRs

  • Prioritizing our Customers above all by working directly with them as well as our Marketing, Engineering and Customer Support teams to continually represent and improve the product.

  • Craft comprehensive product plans, which define customer and market requirements, establish the objectives, strategies, and actions needed to achieve our customer's goals.

  • Provide market knowledge and how we position our products in a highly competitive marketplace.


  • Passion for understanding customer needs and pairing with data and outstanding design to elegantly resolve problems.

  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom.

  • Self-starter and results-oriented, able to work under minimal mentorship.

  • Intellectual curiosity and desire to learn new things, techniques and technologies.

  • Excellent organizational, prioritization and communication skills, with a high level of attention to detail.

  • Experience with Agile software development methodologies and are comfortable describing related technical concepts and capabilities

  • Experience in product lifecycle management

  • Background in software development and program management is preferred

  • Organizational and leadership abilities

  • Excellent communication skills

  • Creative thinking skills and Problem-solving aptitude

  • Ideally 5+years experience developing and launching products within the mobile app, web or telecom environment

  • Proficient in analytics, data management and dashboarding/reporting.

We believe diversity drives innovation. We are committed to inclusion across race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Product Manager


Posted 4 months ago

VIEW JOBS 4/2/2020 12:00:00 AM 2020-07-01T00:00 About us: Limeade is an employee experience software company that helps build great places to work. Our platform unifies employee well-being, engagement and inclusion solutions with industry-leading communications capabilities. Recognized for its own award-winning culture, Limeade helps every employee know their company cares. To learn more, visit We're committed to creating a mission-driven, positive and inclusive culture of improvement made up of the best and brightest people in the business. And we've got the awards to back it up: Puget Sound Business Journal ranked us #1 Best Workplace in Washington, and Seattle Business ranked us one of the top three Best Companies to Work for in Washington State. We're one of the fastest-growing companies in North America (Deloitte's Technology Fast 500™), and Fortune magazine recognized us as a Best Workplace for Women. Limeade is a global company that embraces a distributed workforce and has users in more than 100 countries. Our headquarters are in Bellevue, WA. About the job: Product Managers at Limeade define, design and deliver products and services that delight customers and users and add strategic value to Limeade. Product Managers ensure that Limeade is delivering on its vision of measurably improving employee well-being and driving real employee engagement through smart technology and great teamwork. Responsibilities span the life of the product/service and include deep collaboration with business stakeholders, customers/users, designers and engineers. Key product management deliverables include product/service vision, leading and communicating a successful solution process, writing and prioritizing detailed user stories, partnering with engineering leadership to manage the release of value, and establishing Limeade as a market-leading brand. The preferred location for this role is within the United States or Canada. Responsibilities: * Leads innovation value chain from a product strategy perspective for our Engagement solution. * Product opportunity definition and vision of our Engagement solution. Drives product vision in our solution by incorporating market data to create value propositions with initiative teams, including management of resources and alignment to business plans and goals. * Partners with internal stakeholders, brand managers to build a competitive solution. Manages solution product backlog. Translates strategy and vision into a solution that ensure the product is amazing and users and customers love it. * Product leadership and ownership. Partners with engineers, designers and customers to build the right product. Shipping a product with pride. Has a sense of personal accountability for the quality and completeness of the entire product/service and resulting user experience. Maintains a sense of pride and craftsmanship that yields output with aesthetic as well as technical value * Release Readiness. Go-to-market execution, efficacy, product advocacy to drive release readiness * Ships value. Builds the right process and ships product. Uses, defines, and improves metrics, processes, and standards to meet the expected product/service outcomes * Effective teaming. Building the right team. Acts constructively to increase the efficiency, impact, and morale of the team, as a whole. Works proactively across team, product/service, or platform boundaries to share information and technology and ensure that peer team goals are aligned Desired Skills & Experience: * Ability to demonstrate our values in an ongoing and consistent way * 3+ years in product management or product development - preferably in SaaS or consumer websites/apps * On-the-job and/or academic experience with user-center design and design thinking * Proven success in shipping high-quality, simple customer-experiences * Self-starter with superior time management and prioritization skills * Enjoys researching and strategic thinking as well as planning and execution * A naturally curious person who seeks out understanding by diving deep into data, research and others' thoughts and ideas * A well-rounded communicator, collaborator and presenter who loves to share findings and insights * Always a team player and a leader - When it comes to the team, developers and other stakeholders - they want to believe in our product and that starts with you * Quantitative background to support data-driven decision-making * Computer Science, and/or economics degrees OK with increased software experience Limeade provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Limeade will provide reasonable accommodations for qualified individuals with disabilities. Newsgator Bellevue WA

Senior Product Manager