Senior Product Manager - My Rotary - Participant Experience / Usa: Evanston, IL

Job Title: Senior Product Manager

• My Rotary

• Participant Experience

Area: Member and Participant Experience

Reports to: Director of Product Strategy and Design, Member and Participant Experience

Classification: Exempt

Location: Evanston, IL

This position is designated as Hybrid

• Fully Flexible and expected to work from our World Headquarters office once per month to several times a week. The specific days in the office are determined by managers based on business requirements. Rotary is under the jurisdiction of Illinois employment laws; we require all employees to live within reasonable daily commuting distance to Evanston.

Organization Overview

Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary's clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.

Rotary's Commitment to Diversity

As a global network that strives to build a world where people unite and take action to create lasting change, Rotary values diversity and celebrates the contributions of people of all backgrounds, regardless of their age, ethnicity, race, color, abilities, religion, socioeconomic status, culture, sex, sexual orientation, and gender identity.

Overview

The Senior Product Manager is responsible for the overall success and performance of digital products - from conception to sunset - and its contributions toward achieving business goals and objectives with a focus on the My Rotary membership platform, and third-party integration. Your product portfolio will include customer facing features and functionalities: navigation, search, messaging, chat, guided experience flows, and personalization. The Senior Product Manager will report directly to the Director of Product Strategy and Design and is responsible for managing the My Rotary platform product teams.

You Will Have

• Bachelor's degree in Engineering, Computer Science, Management Information System or equivalent experience required.

• 6 to 8 years of professional experience as a product manager of software products and/or services required.

• Demonstrated practical experience working in a Scaled Agile

• SAFe framework required.

• Extensive Business-to-consumer (B2C) web experience.

• Experience with product management lifecycle.

• Experience managing and coaching product managers or product owners.

You Are Good At

• Excellent verbal and written communication skills.

• Team oriented with proven ability to build consensus across groups with different priorities and lead diverse cross-functional teams.

• Tackles problems with creativity and a positive attitude.

• Possesses strong analytical and decision-making skills.

• Ability to identify, analyze, and resolve market needs.

• Utilize data and research-driven insights to measure product performance and make informed decisions.

• Flexible and adaptable to change.

• Act as a leader within the team, driving high quality customer experiences and exploring what is possible with evolving digital devices and tools.

You Will Be Responsible For

• Leading and shaping the direction of the My Rotary Platform under the guidance of the Director of Product Strategy and Design and in close collaboration with the Member and Participant Experience Office, Business, and Technology leadership;

• Defining in close collaboration with the Director of Product Strategy and Design the overall product vision and strategy, metrics, and objectives for the My Rotary platform; evangelize them within the product teams and with partners across the organization;

• Working with the Director of Product Strategy and Design on the conception and product design for new products and major product improvements across the My Rotary platform. Create business case development for new digital offerings within the My Rotary platform;

• Leading by example leveraging a participant-first approach and market and business data insights to define the product strategy, product roadmap and priorities. Understand and embrace the role and importance of qualitative and quantitative methodologies;

• Engaging and cultivating relationships with a diverse group of business stakeholders from other business units to influence shared cross-team directions and manage risks or trade-offs. Communicate clearly and persuasively with leadership, key business stakeholders and drive alignment across multiple teams and organizations through formal operational processes;

• Working with the Director of Product Strategy and Design to define a long-term strategy for the platform, promote the product portfolio, increase participants' product awareness and adoption;

• Analyzing product budgets, identify and mitigate risks;

• Managing Product Owners as direct reports creating an inclusive culture where they learn and thrive.

Leadership Attributes

• Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.

• Collaboration: Builds partnerships and works jointly with others to meet shared objectives.

• Innovation: Move Rotary beyond traditional ways of thinking

• Strategy: Identify Rotary's opportunities and design approaches that align with our strategic goals.

• Adaptability: Respond to changes willingly and recognize when to adjust based on the situation.

• Accountability: Have a clear sense of ownership and take personal responsibility for actions.

Why work for Rotary?

• Generous medical, dental, and vision benefits package

• Progressive 401k matching contributions

• Above market and generous paid time off package

• Tuition reimbursement

• Professional development opportunities

• On-site cafeteria and coffee bar with special pricing for Rotary employees

• Flextime-several different work schedules to choose from

• Close to CTA, Metra, a variety of stores, and many food options

Please note:

• Rotary does not provide VISA sponsorship or relocation assistance