Senior Product Manager, Finance

Opentable Los Angeles , CA 90009

Posted 2 months ago

OpenTable has a growing worldwide ecosystem of restaurants and diners. The Financial Systems at OpenTable play a critical role in our ability to provide excellent service for our restaurants and diners. Internally, there are hundreds of users across Sales, Customer Service and Finance. Implementing state-of-the-art technology for our employees is the goal of the Financial Systems Team.

In this role, you will work closely with various groups within Sales, Finance, Engineering, and other groups throughout the business to design and lead projects to implement new Financial features, integrate with other systems, identify vendors/services that can improve our processes, and find opportunities to improve our Financial architecture.

About you:

You are enthusiastic, motivated and passionate about implementing technical solutions that solve complex business problems. You have experience developing Financial systems and have successfully lead enterprise development projects. And you're ready to bring your innovation to a fun, fast-paced, energetic, and talented team. The result of which will make OpenTable employees more efficient and our products more monetizable.

Essential duties and responsibilities:

  • Implement projects to improve Financial processes both within the ERP system and with integrated add-on systems. This position will particularly focus on the Billing, Financial reporting, and integrations

  • Collaborate with Finance, Sales and other parts of the business to understand core requirements

  • Conduct systems analysis of current and prospective solutions

  • Analyze functional processes from onboarding of customer, orders, billing to financial reporting

  • Lead implementation, end-user acceptance, and training of your solutions

  • Identify the necessary configuration, administration, maintenance that is required to ensure the system operates properly and performs as required

  • Become technical subject matter expert in the areas of your focus and keep pace with industry trends

  • Research and implement 3rd party SAAS software to extend functionality of the system


  • Bachelor's Degree in Information Systems, Business Administration, or Computer Science or equivalent work experience

  • 10+ years administering, managing, or implementing applications (Financial/SaaS application preferred)

  • Participated in /lead 2-3 successfully completed system implementations (Experience with Billing/ Contracting and NetSuite is a plus)

  • Ability to analyze complex, interconnected systems and processes

  • Ability to write clear, concise, and actionable requirement and functional specifications

  • Project management experience, ability to deliver on scope and timelines consistently

  • Strong communication skills: ability to communicate effectively and confidently with business partners, project team members and senior management.

  • Ability to build working relationship within and between teams in order to elicit requirements from various personalities across organizational boundaries.

  • Experience identifying, vetting, and managing vendors

  • Experience with data integration, verification, controls, and audit processes

  • Ability to write simple to intermediate level SQL queries.

  • Positive, optimistic and pioneering mindset, able to address complex challenges and able to adapt to the fast-paced needs of a high growth company


  • Periodic travel may be required

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including momondo, Cheapflights, Swoodoo, checkfelix and Mundi. Many employees are dedicated to one brand, but we all have the benefit of using each other's strengths and insights. Together, we're able to help people experience the world through dining and travel.


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Senior Product Manager, Finance