Senior Product Manager

Carbonite Boston , MA 02298

Posted 7 months ago

Carbonite is looking for a seasoned product manager to lead the evolution of our endpoint backup product into additional markets including cloud data sources such as Office365, Google Suite, Salesforce, Aws, Azure, and others. As the Senior PM, you will be responsible for understanding the small to medium-sized business needs around data protection, creating a roadmap to address these needs, and leading a cross-functional team to deliver solutions.

Strong candidates will enjoy a balance of customer interaction and working with a talented engineering team to translate market needs into specific technical requirements. The ideal product manager will be responsible for determining what are the most critical platforms to support in the offering, the financial opportunities and costs associated with each, and ensuring a complete and simple-to-use implementation.

Specific Objectives & Responsibilities

Your First Six Months:

  • Rapidly gain an understanding of Carbonite's Cloud-hosted backup and Disaster Recovery solutions.

  • Lead product discovery and design to define the product offering and roadmap

  • Develop and manage the product backlog for the engineering team, ensuring the highest value items are brought to market quickly

  • Collaborate with Carbonite's cross-functional sales, marketing, support, operations, and many other functions to define a go to market plan

  • Learn Carbonite's process for user research, product development, and optimization

  • Develop working relationships with each stakeholder to communicate product direction as well as manage requests for new functionality

  • Work closely with Carbonite's partner community to understand customer needs and pain points to propose new product capabilities

  • Demonstrate solid management and mentorship skills

  • Develop a strong working relationship with the development team through day-to-day interactions over the course of several sprint development cycles

  • Learn the wider backup market, competition, and industry trends

Six to Twelve Months and Beyond:

  • Drive the long-term product direction as the person with the best overall picture of the opportunities and priorities in front of you and the team

  • Proactively identify and drive to completion product initiatives that will have a measurable impact on company financial results

  • Act as the internal advocate and leader for the cloud application backup within the company

Key Challenges to Overcome

  • Manage several stakeholders across the entire organization and come up with a prioritized work plan for your development team that optimizes overall value to the business

  • Find the appropriate balance between new features, experience improvements, support issues and architectural work necessary to keep the application successful

  • Understand how the application fits into the long term company vision and use all of your knowledge about the competitive landscape to propose a compelling and ultimately successful vision for our cloud backup offering

What will make you successful at Carbonite:

  • A track record of good judgment and decision-making in positions with significant responsibility

  • Highly autonomous and able to independently identify high value projects and drive them completion

  • Demonstrated leadership capability in cross-functional team environments

  • High degree of comfort with complex technical environments

  • Having and being able to articulate/defend an informed opinion on important topics

Skills & Experience:

  • 5 years relevant work experience, prior product management experience

  • Bachelors and/or Masters in Computer Science, Business, or equivalent relevant experience

  • Significant hands on experience with IT and system administration functions such as desktop support, systems engineering, cloud management, etc.

  • Familiarity with public cloud platforms such as Azure, AWS, and Google Cloud

  • Demonstrated prior success with defining a new product or features, testing & rapid iteration, and driving positive results for the business

  • Excellent verbal and written communications skills including the ability to interact with internal and external C-suite executives

Carbonite provides a complete Data Protection Platform for businesses and the IT professionals who serve them. From backup and disaster recovery to data migration, high availability and endpoint protection, our flexible solutions can be tailored to meet the data protection needs of any business.

Carbonite solutions are strengthened by our outstanding team members and through strategic acquisitionslike our purchase of leading endpoint protection provider Mozy Inc., and high availability specialist DoubleTake Software. Our laser focus on security and our track record of meeting customers' unique requirements are two more reasons why businesses around the globe depend on Carbonite.

Carbonite is made up of over 1,000 smart and dedicated individuals who work at locations all over the world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit. With our robust Data Protection Platform, we are well-positioned in a rapidly growing market. We're currently looking for talented people to join the Carbonite team both in the U.S. and globally. Are you ready to grow with us? #LI-DC1

Carbonite, Inc. is an equal employment opportunity and affirmative action employer does not discriminate based upon race, color, religion, sex, national origin, age, genetic information, gender identity or expression, sexual orientation, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. Upon request, accommodations will be made available during the recruitment process for applicants with a disability. If you require accommodations, we will work with you to provide or arrange for the provision of suitable accommodation wherever possible. All qualified applicants are encouraged to apply.

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Senior Product Manager