The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities:
Independently combine specialized knowledge and expertise and a broader understanding of business processes to serve as the primary resource for product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Handle complex to highly complex assignments. Identify issues and opportunities for enhancements. Utilize existing and when necessary create new solutions to resolve complex problems. Develop recommendations for effective business solutions. Present recommendations for improvements to management.
Provide lead support to projects/processes associated with the implementation of new products, programs, standards and/or procedures. Coordinate the development and implementation of rate, rule and policy revisions.
Analyze industry legislation and maintain expert knowledge of new trends and developments that affect property/casualty insurance products/programs. Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs. Develop solutions and gain commitment from management to take action in regard to product actions including base rates, coverage, field impact, etc. and/or the marketing of assigned products.
Represent the company with vendors, insurance companies, and insurance regulatory bodies/club.
Serve as the technical expert by providing input, guidance and training to less experienced staff.
Working as an analyst in a product management or product development environment
Writing and/or testing detailed requirements
Knowledge and Skills:
Regulations, policies and procedures of various state insurance regulatory agencies
Property/casualty insurance policy forms and language for major and specialty personal and/or commercial lines products
Work in a temperature-controlled office environment
Experience in at least three of the following:
Researching and developing new property/casualty insurance products
Developing property/casualty insurance programs, standards and procedures
Pricing new/current property/casualty insurance products or statistical work
Underwriting property/casualty insurance products
Marketing or sales of property/casualty insurance products
Adjusting personal and/or commercial lines property/casualty claims
Participating in rate making or policy language analysis and decision- making processes
Knowledge and Skills:
Advanced knowledge of techniques, practices, and theories in product, pricing, statistics or marketing
The role of each department involved in program development and implementation
Advanced knowledge of market and research concepts and techniques
ISO or similar rating bureau system
Solid understanding of pricing or marketing responsibilities
Demonstrate advanced analytical and problem solving skills
Plan, organize, gather, analyze and convert complex data from numerous sources to satisfy reporting requirements and deadlines
Conduct and coordinate advanced quantitative and qualitative market research
Analyze current products to revise and create new P&C and membership insurance related programs/coverages
Lead projects or multiple initiatives within projects that have multi-functional, multi-divisional, or company-wide impact
Work with management to develop strategies for market penetration
Communicate effectively with others in a work environment to include making presentations to various recipients
Represent the department on inter-departmental teams, outside organizations and the public
Serve as a subject matter expert with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities
Train and mentor junior analysts
The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!
Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
AAA Auto Club