Senior Product Designer

Pagerduty San Francisco , CA 94118

Posted 2 months ago

Together we're building a company that will endure and products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values

  • Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.

Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.

Solve for what's nextat PagerDuty.

Why We Need you

We are building a digital operations management system to help IT operations groups as well as the entire Enterprise respond to issues quickly and provide data visualizations to help reduce issues and improve overall quality. A seamless, simple web and mobile experience is crucial to our continued growth. We are looking for a seasoned Product Designer who will have a considerable impact on making our user experience among the best in any category. You love designing intuitive experiences that delight your users and make them successful. You are creative and thoughtful, but you also care deeply about understanding customers and considering their feedback. You have a healthy interest in product development and collaborating with a team to turn your designs into a beautiful reality. If we've just described you, then let's talk about a role in our growing product design team.

Key Responsibilities

  • Design beautiful, useful, and desirable user interfaces and experiences in a team environment.

  • Generate clear and simple ideas, concepts, and designs for both mobile and desktop experience from beginning to end.

  • Design, build, maintain, and implement pixel-perfect design systems.

  • Participate in an iterative design process, inspired by group critique.

  • Manage the quality of design through all phases of the process and the live product.

  • Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.

  • Collaborate with cross-functional scrum teams: lead user research, prototype customer flows, design information architecture, and deliver final visual design for desktop and mobile.

Skills & Attributes

  • Grasp how effective visual communication (from font pairings to style tiles) helps translate compelling ideas across any team, in any field.

  • Stay in the loop and on top of the latest standards, changes, trends in the visual design field.

  • Function independently and in a team environment, with excellent collaboration skill.

  • Be a passionate and effective advocate for design with non-design audiences.

  • You have good communication skills.

  • You have the ability to think at a high level about product strategy but also actwith speed and precisionto deliver the tactical pieces to realize it.

Minimum Qualifications

  • You have 5+ years of relevant experience in the visual design of digital products that have been released to the market.

  • You have prior experience designing data visualization products and/or SaaS software.

  • You have an excellent online portfolio showcasing UX, UI, and visual design work.

  • You are highly skilled in Sketch, Photoshop, Illustrator, Keynote and other design tools.

  • You have shipped consumer grade UI both on mobile and desktop.

PagerDuty offers:

Competitive salaries and company equity

Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
401K with 1% match

Pre-tax commuter benefits, FSA, cell phone allowance and more!

Generous parental leave

Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave

Paid employee Volunteer Time

  • 20 hours per year

Monthly company wide hack days

Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks

Convenient office location in SoMa tech hub accessible by BART, Muni and CalTrain

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.


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Senior Product Designer

Pagerduty