Senior Product Designer

About Fabric

Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. Some of Fabric's customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures,Vast Ventures, BoxGroup, and Atento Capital.

About the role

We're on the hunt for a dynamic Senior Product Designer to join our product design team. In this role, you'll be working alongside our in-person care and product design teams and collaborate with engineering, product, and clinical teams to design and develop our web application. You will shape the backbone of our product, from its architectural development and refinement, to creating user-friendly patterns for guidance and communication.

What you'll do

• Own our in-person product design process, end-to-end.

• Craft intuitive design systems and patterns, spearheading platform innovation and excellence, and actively implement existing design explorations, ensuring their execution aligns with our vision and standards.

• Collaborate with Product Managers and Engineers to discover new feature opportunities and reach consensus on the optimal user experience.

• Collaborate on sizable projects or multiple initiatives concurrently, gaining trust and credibility through your expertise.

• Deliver robust designs that simplify complex logic through flows, journey maps, wireframes, and prototypes, as well as high-quality visual designs that enhance our platform's aesthetic, ensuring that these designs are feasibly executed in partnership with engineering teams.

• Foster clear communication and collaboration with our team and stakeholders, ensuring alignment throughout the duration of projects.

• Leverage customer research and stakeholder input to develop a comprehensive understanding of our users' needs and challenges, applying these insights to design innovative and efficient experiences.

• Motivate, inspire, and influence your peers and team through excellent communication, empathy, and delivery.

• Show initiative by seeking out data, insights, or solutions that may be inhibiting progress for you or your team.

Qualifications

• At least 5+ years in a UX/UI, Interaction, or Product Design role, with a proven track record in mobile app and web design.

• Experience designing in collaboration with cross-functional peers in Product, Engineering, and Research.

• Proficiency in Figma.

• A comprehensive approach to design, spanning from high-level strategy to the delivery of production-ready assets, with emphasis on the latter.

• Ability to think systemically, simplifying complex problems or ideas into scalable, user-friendly solutions.

• Self-motivated and solution-focused, comfortable identifying and scoping opportunities independently.

• An excellent team player who thrives in a collaborative environment, actively participating in team reviews, discussions, feedback sharing, and more.

• Excited to learn a lot about how patients, nurses, providers, and others live, work, and shape the future of the healthcare system.

• Healthcare experience is preferred but not necessary.

How to apply

• Please apply following the Apply Now button and include your portfolio link (applications without a portfolio will not be considered). We look forward to reviewing your application!

• This is a hybrid role in NYC, requiring 2-3 days of in-office work each week at our Manhattan location. We offer flexibility within this framework to balance the benefits of remote work with the collaboration of an in-person setting.

• We're committed to fostering a diverse and inclusive workforce. If you're passionate about this role but don't meet 100% of the qualifications listed above, we still encourage you to apply.

• Compensation decisions are determined using a variety of factors such as skill set, experience, and education or certifications. If we extend an offer for employment, we will consider all individual qualifications. The salary range for this role is between $125,000 and $150,000 + equity, and is bonus eligible.