Senior Product Designer

Chorus.Ai San Francisco , CA 94118

Posted 2 months ago

About Us: is the No. 1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015,'s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, Outreach, Qualtrics, Adobe, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%. is headquartered in San Francisco, with offices in Tel Aviv and Boston. We have raised over $55M from Emergence Capital, Redpoint Ventures and Georgian Capital. Now is the time to join the team!

The Role:

We're searching for a Senior Product Designer to help take design at Chorus to the next level. You'll be focusing on driving adoption of the platform by contributing designs that are intuitive and highly engaging to our users as well as influence the product by lending your design perspective to the planning process. We're a tight-knit design team that values collaboration, decisiveness balanced with curiosity, and articulate communication. This role is based in San Francisco and will report into our Design Team Lead.

Please include a portfolio link in your application submission.

What You'll Do:

  • Contribute to and evolve design guidelines and vision for Chorus

  • Work with product and engineering partners to prioritize goals in a problems space and establish timelines and deliverables that uphold user needs within business goals

  • Design and iterate on features that guide users through workflows in Chorus in intuitive and engaging ways

  • Share and ask for feedback from fellow designers and product team members

  • Work with engineering to ensure that features are implemented at quality

  • Identify and share ways to improve our design quality and processes

  • Provide mentorship to other designers on the team

  • Help grow and maintain our design system

What You Bring to the Table:

  • 5+ years as an IC on a product design team

  • Portfolio demonstrating projects that move the needle on user engagement and showcase strong interaction and visual design

  • Experience creating user flows, wireframes, and prototypes to explore potential solutions and to produce high fidelity designs

  • Experience with cross-functional partnerships

  • A collaborative attitude and appetite for learning

  • Excellent written and verbal communication

  • Bonus:
    experience working with distributed teams

  • Bonus:
    experience working on enterprise products (extra bonus for sales products)

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Product Designer


Posted 2 days ago

VIEW JOBS 5/30/2020 12:00:00 AM 2020-08-28T00:00 Together we're building a company that will endure and products people will love for generations to come. We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter. Solve for what's next-at PagerDuty. Why We Need You We are building a digital operations management system to help software development and operations teams respond to service disruptions quickly and reduce impact to their customers and their business. An effortless experience across channels is crucial to our continued growth. As a Senior Product Designer, you will have a considerable impact on making our user experience among the best in any category. You love designing intuitive experiences that delight your users and make them successful. You are creative and thoughtful, but you also care deeply about understanding customers and considering their feedback. You have a healthy interest in product development and collaborating with a team to turn your designs into a beautiful reality. If we've just described you, then let's talk about a role in our growing product design team. Key Responsibilities * Work as part of the PagerDuty product development team and own the user experience design of a key feature from start to finish. * Partner with product management to balance shipping business value quickly and delivering a quality user experience. * Work with researchers to build a deep understanding of user problems and bring that empathy back to the team through collaborative workshops. * Decide on the most appropriate fidelity for design deliverables based on the project, and share those designs early and often. * Collaborate with a team of developers to iterate on designs in an agile environment. * Continuously test designs, prototypes, and the existing product using qualitative and quantitative research methods. Skills & Attributes * You are empathetic; you have a strong desire for learning about people and how they use software. * You are a strategic thinker that can break down complex problems into simple solutions. * You can clearly communicate your thoughts and opinions to justify your design decisions. * You seek out diverse opinions and enjoy collaborating with others. * You are self-driven and resourceful; you take on new challenges and opportunities in a fast-paced environment. * You have experience partnering with Product Managers to develop the strategy and rationale for features. * You are comfortable in defining projects and measures of success, testing your assumptions and outcomes, and continuously incorporating feedback. Minimum Qualifications * 5+ years of experience in product design, UX design, service design, or a related field. * A portfolio of work that demonstrates taking at least one project from start to finish (from research and discovery through to implementation with developers). * Strong execution skills and experience with modern tools such as Figma, Sketch, Invision, Zeplin, Abstract or related. You're accustomed to using prototyping tools in your workflow. Preferred Qualifications * Experience designing for more than one platform or channel (such as web, mobile, chatops, email). * Experience planning and executing user research projects. * Experience designing the user experience for machine learning features or working with a data science team. PagerDuty offers: Competitive salaries and company equity Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family 401K with 1% match Pre-tax commuter benefits, FSA, cell phone allowance and more! Generous parental leave Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave Paid employee Volunteer Time - 20 hours per year Bi-annual company wide hack weeks Catered lunch daily plus breakfast on Wednesdays, and plenty of snacks and drinks Convenient office location in SoMa tech hub - accessible by BART, Muni and CalTrain PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. PagerDuty uses the E-Verify employment verification program. To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes. Pagerduty San Francisco CA

Senior Product Designer