Senior Product Consultant

The position of Senior Product Consultant, as part of the PrismHR Professional Services Team, is responsible for implementing new customers and consulting existing customers on software/industry Best Practices for the PrismHR core platform.

PrismHR Consultants independently lead customers through successful implementations and projects by providing industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing, Benefits/Payroll and Technical background is crucial.

Responsibilities:

• Own the customer relationship to understand their business requirements and provide best practice guidance to customers as how-to best implement PrismHR solutions from both a technical and industry perspective.

• Documentation of requirements using cases in functional design documents understanding Statements of Work describing project scope, assumptions, deliverables and estimated hours/schedule for project

• Responsible for maintaining all documentation and detailed notes related to the customer project, Communicating proactively and regularly with management regarding project status.

• Independently manage multiple projects to ensure all deliverables meet established quality standards and Customer expectations.

• Work with a cross functional team to develop and implement robust solutions in an Agile environment.

• Design and execute complex merges and customer processes.

• Deliver presentations (remotely and in person) to customers at PrismHR and industry events.

Qualifications:

• 7 years' experience PEO/ASO/Staffing, Payroll and Implementation software

• Ability to work independently and understand and solve complex problems.

• Excellent verbal/written communication skills, strong presentation skills.

• Ability to prioritize and handle multiple tasks and projects in a fast-paced environment.

• Experience defining and documenting workflows and processes.

• Strong technical inclination, and a desire to learn continuously.

• Please note: This position can be remote/telecommute. Notice for candidates located in the following states: CA, CO, NJ, NY, WA:

The base salary range for this position is between $70,000 - $90,000 (salary is dependent on location, experience, knowledge, and skills based on the responsibilities outlined in the job description).

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